Customer Convenience

Dealer Alternative – Maximizing Convenience for Our Customers!

Hours of Operation:

8 a.m to 6 p.m. Monday through Friday.

Free Shuttle Service

When you drop off your car for service, our customer shuttle will drive you home, to work or wherever you need to go. We’ll also pick you up if you need a ride back to the shop. You may arrange for a shuttle in advance or just ask for the service when you come in.

Free Loaners

We have a small fleet of loaner vehicles that are used when a customer has more significant repairs that will take extra time. In some cases, if there are parts delays or things just happen, a loaner will be offered. Unfortunately, we do not have enough loaners for small jobs like oil changes, but we will do all we can to get you where you need to go…………..

Towing

If your car must be towed to Walt’s, we can arrange that for you through Automotive Transport Services (ATS).  They tow 24/7 so if it is after hours, feel free to call them yourself at (410) 923-2535. They are usually quick to respond, reliable and reasonably priced. For your convenience, we’ll add the towing cost to your repair bill.

You are free to use AAA or your insurance company’s towing service as well.

Early Bird Dropoff

Leave your car on our parking lot anytime —- day or night. Fill out a few questions on our key envelope; and drop your keys through our secure mail slot. We will call you in the morning with any questions we might have.

Our Hours

MONDAY - FRIDAY: 8:00 AM - 6:00 PM
NIGHT DROP AVAILABLE
24 HOUR EMERGENCY TOWING

CALL US: 410-519-8445

1450 Grimm Road Severn, MD 21144