My family have used Walt Egers Service Center for many years and have always know them to be a reputable company. When I arrived at Walt Egers Service Center, which are always busy, upon entering the door I was greeted by Mr. Jim James , he was ready to assist me. He understood exactly what I was talking about, what I should expect, and how long it would take to get my vehicle ready for inspection. My vehicle was inspected failed, passed and fixed in the time promised. Mr. James was professional, thoughtful, helpful and courteous throughout my entire process there. If the need arise I will return.