Severn Auto Repair

5

Had them inspect my car for new registration. Very efficient and no surprises.

5

1,000 stars for Jacinth! He was the only person there that brought me back to where my car was in the shop to show me what was done, what work needed to be done, so that I could understand what was going on. I truly appreciated his honesty and would highly recommend Jacinth! The waiting area was very calming.

5

1,000 stars for Jacinth! He was the only person there that brought me back to where my car was in the shop to show me what was done, what work needed to be done, so that I could understand what was going on. I truly appreciated his honesty and would highly recommend Jacinth!

5

Outstanding service with superior customer service. Great prices. The very best

Dave, Bruce Spencer here. Thank you for being such a great long time customer. When I bought the business from Walt nine plus years ago, it was fun to see how "one degree of separation" played out with us knowing so many of the same people...we both consider family. Our team here appreciates your business and friendship. Look forward to seeing you on your next visit! Take care for now.

- Walt Eger's Service Center
5

Hi Desire, Thanks for this 5 star review! We'll see you at you next maintenance appointment.

- Walt Eger's Service Center
5

I had an exhaust leak on my custom exhaust. They were honest with me through the entire process. At the end of the day, they could not resolve my exhaust issue (due to it being custom, more my fault than anything). They went out of their way and referred me to some shops that could solve the issue. They even replaced some parts for free an d only charged for labor. Would reccomend.

5

Great service, Great people and a great location

5

5 Stars may not be enough. I have delt with many Car Service Centers, but this was the best experience I have ever had. Great location, friendly staff, felt very comfortable, they answered all my questions in depth. I received an email with pictures of every step they took to look over my car, showing the things that needed attention, those that may need attention down the road. NO pressure, my decision about what I would like to do at this time with the cost of every individual repair. They fixed the items I chose in a very timely manner, again answering any questions in depth. They even made a call to my insurance company to see if anything was covered, I got a great surprise there! I will be going back to get the other issues taken care of soon. I have never had a car repair experience leave me feeling so good!

Hi Sandra! Thank you so much for taking the time to share this. Reading your review truly means a lot to our entire team. We’re glad you felt comfortable from start to finish and that the communication, photos, and explanations helped you feel confident in every decision. Giving customers clear information with no pressure is very important to us, so it’s great to hear that approach made a difference for you. We’re also happy we could help uncover some insurance coverage along the way. We appreciate your trust and look forward to seeing you again when you’re ready to take care of the remaining items. 🚗🔧

- Walt Eger's Service Center
5

Was nervous bringing my vehical to a new shop but the prices and residual feelings from previous visit at the dealership were atrocious. Scouted the web for some time after my vehical went down, and came across this gem of a business! Walt Egers Service team not only made the repairs at a reasonable cost, but the team from customer service to technicians were so kind and informative on what services were needed and how to proceed that it made the entire visit (1 day compared to est. 3-5 days at dealership) a dream! Car got towed to the shop the night before, received a confirmation call the morning of and line of communication stayed open if I have questions or concerns. They made it easy to see what all needed repairs and what can be expected soon. Again, reasonable pricing for my repairs and A+ service team. Definitely bringing her back in when next services are due!

Hi Adrea, Thank you for sharing this wonderful review. We understand how stressful it can feel to try a new shop after a tough experience somewhere else, and it means a lot that you chose us. We are glad the team was able to get your vehicle repaired quickly, keep communication clear, and walk you through what was needed now and what could wait. Thank you as well for mentioning the pricing and the kindness of our staff. That is exactly the experience we hard work to deliver. We appreciate your trust in us and look forward to seeing you again!

- Walt Eger's Service Center
5

Well satisfied with the work done on my car. Wouldn’t even think of taking it somewhere else to be fixed. They are very trustworthy!!!

Hi Patsy, Thank you so much for the kind words. It means a lot to hear that you’re happy with the work we’ve done and that you trust us enough to keep coming back. Being your go-to shop is something we never take for granted. We’ll always be here to help keep your car running smoothly! Be safe & we'll see you next time!

- Walt Eger's Service Center