Was nervous bringing my vehical to a new shop but the prices and residual feelings from previous visit at the dealership were atrocious. Scouted the web for some time after my vehical went down, and came across this gem of a business! Walt Egers Service team not only made the repairs at a reasonable cost, but the team from customer service to technicians were so kind and informative on what services were needed and how to proceed that it made the entire visit (1 day compared to est. 3-5 days at dealership) a dream! Car got towed to the shop the night before, received a confirmation call the morning of and line of communication stayed open if I have questions or concerns. They made it easy to see what all needed repairs and what can be expected soon. Again, reasonable pricing for my repairs and A+ service team. Definitely bringing her back in when next services are due!
Hi Adrea, Thank you for sharing this wonderful review. We understand how stressful it can feel to try a new shop after a tough experience somewhere else, and it means a lot that you chose us. We are glad the team was able to get your vehicle repaired quickly, keep communication clear, and walk you through what was needed now and what could wait. Thank you as well for mentioning the pricing and the kindness of our staff. That is exactly the experience we hard work to deliver. We appreciate your trust in us and look forward to seeing you again!
- Walt Eger's Service Center