Severn Auto Repair

438 reviews
1450 Grimm Rd, Severn, MD 21144
(410) 519-8445
Mon - Fri: 8:00 AM - 6:00 PM
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5

Good evening, It was my 1st time going to your business. I was referred by Fox Auto. My son's van is heavy duty due to the equipment added because he is paralized chest down. I was very happy with the customer service also the use of a loaner car so I could get back home. I have no complaints and would love to continue to take my sons van there and also my vehicle once my free services are completely used at Toyota or if any thing arises before then. I like a company that treats you as family and are very friendly. Thanks to everyone Sincerely Robin Boss

5

The staff is friendly and always willing to help with all your automotive needs. The quality of workmanship is top grade...and they stand behind their work 100%.

5

I’ve been using then since back when Walt was still there. You can really trust them to be upfront and the quality can’t be beat. For me it’s knowing that they don’t over charge but fix it right

5

Well worth the cost. They treat you well and are dependable and honest.

5

5

Great service as usual.

5

Very professional and quick!. I’ve brought my car to them twice and they did a great job. They were transparent about pricing and ensuring they are communicating with me about the updates on the work on my car. Highly recommend.

5

Jonathan and the rest of the crew are at the top of their game. I have been taking my 2015 RAV4 to another local service center since the warranty expired, and the work at the former place has become shoddy, and dangerously so on one occasion (after a tire rotation, only four of the five lug nuts on one of the tires were replaced, and three of those were barely tightened). Jon laid out a plan to get everything repaired and the mechanics did a wonderful job. Did I mention they have loaner cars?

Hi Jim! Thank you so much for your kind words! Jonathan and the rest of the team are glad to have been able to help get your 2015 RAV4 back in great shape! I'll be sure to pass along this awesome review to the team. Safety is our top priority, and we’re glad we could provide the thorough and reliable service you were looking for. Our goal is to work with you to be able to create a plan that works for you and gets the job done right. It's great to know we met that goal! Our free loaner cars are definitely a customer favorite, we've got to keep our customers moving even when their cars in the shop! If you ever need anything else or have any questions, feel free to reach out. We’re always here to help. Thanks again for choosing Walt Eger's Service Center!

- Walt Eger's Service Center
5

The team members were polite, professional, and friendly. Highly recommended!

Hi Amanda! It was great having you and your Tesla in the shop! We're glad to here you had a great experience with us. Our goal is to our customers well served and safe on the road at every visit! Thank you for taking the time to share your experience with us, we look forward to seeing you in the shop again.

- Walt Eger's Service Center
5

I Google searched “auto shop near me”, and Walt Eger’s popped up on my search feed. Their reviews are excellent - and they lived up their ratings from my very first contact with them!! Excellent, courteous, and professional customer service!! Their mechanics are thorough, professional, very detailed - and I absolutely LOVE the level of detail they provide in their diagnostic analyses of mechanical issues!! To the Walt Eger team - Y’ALL ROCK!! THANK YOU FOR YOUR EXCELLENCE!! If you’re looking for a reliable go-to auto repair and service shop - DEFINITELY recommend Walt Eger’s Service Center!!!

Hey Shaker, Wow, thank you so much for your amazing review! We’re thrilled to hear that you found us through Google and that we lived up to the high ratings. 😊 Our team works hard to provide excellent, courteous, and professional service, and it's awesome to know we hit the mark for you. We’re glad you appreciate the detailed diagnostics – we believe in keeping our customers informed every step of the way. Your kind words mean the world to us, and we'll definitely share your shout-out with the whole team. The guys in the shop are always happy to hear their excellent work is appreciated! Thanks again for recommending us, and we look forward to helping you out with any future auto repair needs. Drive safe and see you next time!

- Walt Eger's Service Center
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1450 Grimm Rd Severn, MD 21144 (410) 519-8445
Walt Eger's Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Walt Eger's Service Center (410) 519-8445 if you have any issues in accessing any area of our website.