Please don’t take your car here. They did a state inspection on my car and we dropped it off before they even opened was the first person there, they waited till the next day last minute to do the inspection. Didn’t call us, no updates, the staff and management are all saying different things so communication is not in their business. They told us originally the car would only take an hour or two turns out it was a two day thing and they didn’t even call to update us on anything. They will find every single issue wrong with your car to fail it for inspection. As long as they are getting paid they could care less. If I could give them 0 stars I would.
Hi Paige, This is Bruce Spencer, Owner. My cell number is (443) 875-4491. Sorry for the delayed response. But we cannot find you by name in our customer files, so possibly under another name? If you are open to a conversation, I would like to speak with you about your experience. We apologize if the communication was poor and untimely. Regarding the Maryland Safety Inspection, it would help if we can identify the vehicle to review it. As an inspection station, we must follow the Maryland State Police guidelines when completing them. At times, if the vehicle has many issues, it can be frustrating for sure. Again, I am open to a conversation to review your situation in more detail. Thank you.
- Walt Eger's Service Center