The mechanic I have been using for the last 30 years retired, and I had several unsatisfying maintenance appointments with the local dealership, so I friend of mine suggested I give Walt Eger's Service Center a try. I had my first service this week, and everything went well. The work I needed was fairly routine (oil change, tire rotation, overall maintenance inspection). They we're ready to begin the work at the time we agreed on (unlike dealerships that often required me wait well past the appointment time), and that minimized the time that I had to take off from work. They emailed me pictures of everything they checked on my vehicle (tire depth, brake pad life, battery capacity, etc.), and they completed the work in under an hour as I waited in their comfortable waiting room. They had good communication throughout the appointment, and another plus is that they didn't find anything else that needed to be serviced (unlike the dealership that often found additional unnecessary extras to run up the bill). Overall, I'm very satisfied with this first service and I'll be back.
Hi John, Thank you for giving Walt Eger’s a try after your long-time mechanic retired. We know that finding a new shop you can trust isn’t always easy, and we’re glad to hear your first visit for an oil change, tire rotation, and inspection went smoothly. Our team works hard ensure great communication and honest recommendations without the extras you don’t need. We’re also happy you found our digital inspection photos helpful and our shop to be a comfortable environment during your visit. We look forward to helping you keep your vehicle in top shape for many more miles around Severn, Odenton, Glen Burnie, and the surrounding communities. 🚗🔧
- Walt Eger's Service Center