Severn Auto Repair

5

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5

Received outstanding service for Maryland Vehicle Inspection. Dropped off vehicle the day before appointment for next day appointment. Service completed that same day. Staff courteous and responsive. This will be my go to place for all my vehicle maintenance.

5

I was looking for an auto shop close to home for all my auto needs and concerns. Since coming to Walt’s I am never disappointed in the customer service and staff and how they go above and beyond to check my car and make me aware of all the issues that need to be addressed in order of ASAP to next oil change. I love that you offer pick up services to the customer free of no charge this is a big help. Thank you so much!!!

Thank you so much for the amazing review! We really appreciate you taking the time to share your experience. Glad the free pickup service has been a help and that you trust us with your car. See you next oil change! — The Team at Walt Eger's Service Center, Severn, MD

- Walt Eger's Service Center
5

I don't usually do reviews. But this place made a good impression on me. I've gone to other places to get cars fix but this place was not only professional with a document placing high standards for trying to be honest with not just the staff but the customer as well. Staff friendly and professional. Joseph at the front desk helped us out. Was a cool dude. On top of the staff being professional they offered rentals or shuttling no extra cost. ( Hope that doesn't change Definitely was useful situation was in) All have to say is what dealership or car repair shop offers that alone. Prices where understandable and they give you a break down of everything wrong with the car WITH pictures. I'll definitely comeback again...

Hi Sam, This Bruce Spencer, the owner. WOW...THANK YOU for such a great review and specifically calling out Joseph. We love him too! Rest assured, our free loaners and free shuttle are mainstays at the the shop. We know customers have lives that need to continue while their cars are with us. Glad things went well and thanks again for a great review.

- Walt Eger's Service Center
5

I recently had my second experience with Walt Eger's Service Center and since I had an excellent experience with them prior, I decided to go back. I was not disappointed. Once the diagnosis and estimate were completed, and I gave my approval (catalytic converter and O2 sensors replacement), the work was completed in a very short timeframe. To date I have had no further issues with my vehicle, but if I do I will be going to Walt Eger's Service Center.

Hi Danny, From your profile, it appears we are your first review...five stars...thank you! We are happy to be 2 for 2 with your first two visits. We promise to go 10 for 10 and beyond!!! Please give us a call if you have any issues. We stand behind our work and are glad things are going so well. Take care for now.

- Walt Eger's Service Center
5

I recommend coming here for ŕepairs and state inspections. I scheduled an appointment for a Maryland state inspection and I was given a ride home in their courtesy shuttle. The inspection only took 1 1/2 hours and was only $85. Many places quoted $100 and up. They have repaired my Audi in the past and were honest about the cost and options. They are very friendly and courteous and make the visit as painless as possible!

Andrea, Thank you for taking the time to write a nice review. We do LOTS of Maryland State Inspections. Glad the free shuttle worked out and your Audi is good to go. Give us a shout when you need us next. Thanks again.

- Walt Eger's Service Center
5

I am very impressed with this shop. Dropped my vehicle off at close of business and the very next day my vehicle was repaired and ready to go before COB. For reference, I had both front wheel bearings replaced, all brake pads and rotors replaced, both rear struts replaced, spark plugs replaced, differential/transfer case flushed and serviced, and radiator flush/leak fixed. Front office was friendly and helpful. Price seemed steep but I am not from the area and don’t know the average cost of repairs around here. Only thing I can compare it to would be small town midwest prices which wouldn’t be fair considering cost of living differences. Overall, I feel it was worth the price and will be a returning customer if I need repairs on my truck in the near future.

5

My husband and I have taken several of our cars there for years they always do excellent work, very reliable, professional I always trust Walt Eger will fix it.

Thank you Scriven family for trusting us with your vehicles. We promise to fix and maintain your "fleet" to meet your needs for each vehicle. Give us a shout when we can be of service next. Thanks again.

- Walt Eger's Service Center
5

Walt's never disappoints. Honest. Thorough. Been coming for 28 yrs. Prices may seem a bit high, till you check around and ask a bit. They've never left a hold down clattering in the trunk, keep us on top of light bulbs etc, understand adjusting needs to budget has priorities.

Wow!! Thank you for 28 years of loyalty. Our team works hard to earn our value and it is nice when customers understand our business. Over 28 years I am sure not everything has gone perfectly (I have only owned it since 2016), but just like Walt, we will always stand behind our work if/when an issue arises. Again, we are overjoyed as a team when a long-time customer still takes the time to write such a great review.

- Walt Eger's Service Center
5

I called about my coolant leaking from my vehicle and their team was able to service my vehicle, clearly explain what was going on, provide me a shuttle service, and they were extremely patient with explaining everything. That entire team is amazing and professional! Thank you all for the updates about my car and I will be returning soon for additional services. The front office is the best without a doubt!

Ebony, Thank you so much for this nice review. As the owner, I agree, our front office is the best! We love our whole team and they work hard to take care of customers. Take care for now and we are happy to assist on your next visit.

- Walt Eger's Service Center