Customer Service

Customer Service is our #1 Priority!

We offer a FREE shuttle service, FREE loaner cars when extensive repairs are needed and if you need a tow, we can arrange that for you too. The goal is to minimize the inconvenience of getting your car repaired. Our ASE Certified Technicians are trained to make any repair your car requires. We keep your car safe, smooth and dependable because life is busy these days.

All Types of Vehicles Serviced

We service virtually all makes and models of cars and trucks, both foreign and domestic. We service so many, it is difficult to show them on the website. Look for yours in the picture. We bet it's there!! If for some reason, we do not have the expertise on a given model, with over 30 years in the market, you can count on us for a great referral.

Authorized New-Car-Warranty Maintenance

Some new car dealers tell you that only they can do the maintenance needed to keep your factory warranty intact. Not so! By law, you are free to have warranty maintenance done by any qualified independent auto service center, such as Walt Eger’s. Our ASE Certified Mechanics are highly trained in servicing today’s new cars. Why pay dealer prices when you don’t have to? Through our 45 Point Courtesy Inspection, you will receive a text or e-mail with pictures showing our recommendations. Just ask a dealer for that kind of transparency.

Foreign Car Repairs

Repairing foreign vehicles is often more challenging than domestic models. Our ASE Certified Technicians have extensive experience working on European and Asian cars and trucks. We utilize state-of-the-art electronic testing and configuration tools for diagnosing and repairing the critical systems of imported vehicles. Many independent shops struggle to keep up with today's technology. Being a much larger shop, we are able to invest heavily in the necessary tools, training and diagnostic equipment to get the job done.

Preventive Maintenance

Preventive maintenance is the most cost-effective form of automotive service. We monitor the condition of your vehicle to prevent problems before they happen. We recommend only necessary repairs and will review manufacturer recommendations closely with you. When we have a relationship, we have a mutual plan for your family vehicles and safety. Like Ben Franklin, we believe that an ounce of prevention is worth a pound of cure.

Pre-Purchase Inspections

Before you buy a used car, let Walt Eger’s check it out for you from bumper to bumper. We’ll tell you the condition of the engine, transmission, brakes, steering system, and other vital components of the car. Armed with the facts, you can buy — or not buy — with confidence.

We promise to give you the truth, even if it means "calling your baby ugly".  Think of it as tough love! It's just better to know beforehand. We are here for you.

Our Hours

MONDAY - FRIDAY: 8:00 AM - 6:00 PM
NIGHT DROP AVAILABLE
24 HOUR EMERGENCY TOWING

CALL US: 410-519-8445

1450 Grimm Road Severn, MD 21144