Severn Auto Repair

We have been using Walt Eger Service Center for about a year and have had wonderful service. We have needed several MAJOR repairs on three 10-17 year old vehicles. We have been very pleased with the quality of the service and the cost - which has been hundreds of dollars below other estimates. Most recently, my daughter's van was in an accident -striking a pole. She was only carrying liability insurance. We got quotes from a collision center that were in the $5500 range We explained we would either need to repair the engine or buy her another vehicle. My husband did some of the repairs (radiator, compressor, hoses) but the engine had been shifted during the accident and sub-frame needed to be replaced. Walt Eger saved us HALF THE COST of the repair, they worked within our budget and completely exceeded our expectations on service and cost. We are so grateful we have found this service center. The staff is professional; the technicians extremely competent and they absolutely offer the best customer service and prices in the area. THANK YOU! THANK YOU! THANK YOU!

My husband and I have been a customer of Walt Eger's for years with my husband having known Walt when he was a mechanic at a gas station, before he got his own business. The staff are friendly, they have assisted me by shuttling me or giving me a loaner while my car is being worked on. The waiting room is clean. They are honest mechanics that will not fix one thing and screw up another. They have plaques on the walls that they assist in teaching the vo-tech students, the mechanics of tomorrow.

They have always treated me with respect. They fix the problem and if it is not completely fixed they keep working on it until they do fix it. They let me know up front what things will cost. They are reliable. I have been a customer for almost 12 years.

I've been going to Walt Eger's for all my car issues for the last 3 years. They've always keep me up to date on what's going on with my car and the price I'm paying. They always completely fix the problem. I had instance where about a year after getting a certain part replaced on my car the new part had a problem. I took it in because of another issue with my car and they noticed this other part, brought it to my attention, and replaced it free of charge. Great Service, I highly recommend it.

I've been a customer at Walt Eger's for 4+ years. I find the staff to be helpful and knowledgeable. They will take the time to explain the issues with the car. The waiting area is always clean and tidy. Having Walt in the shop looking at each and every thing that goes on brings confidence to the customer. I do recommend Walt Eger's Service Center.

I got my very first car over a year ago and was recommended by my (boyfriend) to take my car there. Not only were they super friendly people with fast service, they also gave me great choice options and price ranges for fixing my car. Now I go to them EVERY time for all of my car maintenance needs. When it comes to my car, I truly trust Walt Eger to fix it. Great jobs guys, always.

My first visit to Walt was in 1996, when I took a company truck to where his shop was then located. I was instantly impressed by the level of service and personal attention I received. Even after he moved, I've continued having both my work and personal vehicles serviced at his center. He and his staff have been nothing but trustworthy, honorable and fair, and despite how difficult I am to please, I can honestly say I've never had an even-remotely bad experience. To me, my vehicle is like my body - If I don't trust you with it, I'm immediately gone. Fast forward to earlier this year, where my girlfriend got her first car. Before she even asked, I recommended taking it to Walt Eger's, and, in fact, we have another appointment tomorrow morning. I can't tell you what a relief it is to know that, with these folks around, you can truly have peace of mind, at least when it comes to your vehicle. I thank them for all they have done and will continue to do for me (and my girlfriend) in the future!

My family and I have been taking all of our vehicles here for over a decade now. Everything from Fords, Cadillacs and Acuras to BMWs and even a Porsche. The shop does honest, great quality, efficient work, and stands by it. The front office staff are always pleasant and very helpful, as is Walt himself. My family tends to keep vehicles for at least 10 years, and and we tend to put a lot of miles on them during that time. So we've run the gambit when it comes to repairs and maintenance on these vehicles. But no matter what the repair, we've always been charged appropriately and very satisfied with their work. Their diagnoses are always accurate, and the work is top notch. I'm mechanically inclined and do a lot of my own work, but if I have to take a vehicle anywhere, I take it to Walt's.

I have been taking vehicles to Walt Eger for many, many years. I have always received prompt, reliable, professional service at reasonable prices. Walt is the most honest mechanic have ever met. My vehicles have never received any service or repair that was not absolutely needed. I recommend Walt Eger to all of my friends and associates.

I have been going to Walt Egers for about two years now. We have several vehicles both a passanger car and the SUV have been to Walt Eger service center. The first contact was what moved us to decide on this place. The remote key on the SUV had died and we asked around to 3 other shops in our area and found that on most phone calls we were asked to come in and get it looked at and that is was probably something simple like a battery. We wondered if this was something to get us in the door and then hear about more and more work that needed done. So we continued to call local shops and ask if they had any advice as to how to fix it ourselves or if they could recommend anything. It seemed like a broken record hearing the same thing over and over about come in and let us take a look even when we asked if they could recommend and testing we could do or where to get a battery. We had been to several stores and nobody carried the replacement battery. This is no fault of the repair shops but it was frustrating to not be able to simply find a replacement battery to test if that was the root of the problem and we could then solve it ourselves. We then tried calling shops further away thinking someone had to know and would eventually tell us. We called Walts Egers and the guy answering the phone, -now we know him on a first name basis- was polite, not in a hurry and asked how he could help. I thought this would be another phone call about "you have to come in and we have to diagnose blah, blah blah, but it was completely different. He simply asked what make and model of vehicle we had and if it was a custom remote or one that came with the car. It was the original so he checked and found that they did not have any batteries for that model but that he knew the local radio shack usually carried them and had them in stock and then provided the type of battery and the instructions. We called first and then grabbed a battery from the local radio shack and fixed it ourselves. It only cost us the price of the battery. After this we decided to make the drive and try Walts for our next maintenance instead of the local shop which we had tried calling for help with the remote and got the run around. We have been happy with the choice and continue to take our vehicles here. I would recommend this shop to anyone even if it is a little longer drive. Thanks to the folks out front who answered the phone and was so helpful and gave us the advice for free. Clay Took the RAV4 into Walt Egers because we had three warning lights on and needed to get the emissions testing done. So I new we needed to get those fixed before it would pass emissions. They got us in so we wouldn't miss our emissions deadline and got it diagnosed and taken care of. Can't say thank you enough. Clay