Severn Auto Repair

5

Ginny - THANK YOU for the ⭐️⭐️⭐️⭐️⭐️ Rating. Have a great weekend!

- Walt Eger's Service Center
5

2

I agree with one of the previous posts. They seem to do alright work, but the attitude from the guy at the sales counter was unbelievable. Like he couldn't care less about my service or me. Sorry, but there are lots of other places to go that treat you right. I haven't been back since.

Hi Chris. We were concerned when we received this review. I looked in our system and see you have not been in for a little over two years. I bought the business from Walt back in September 2016. We promise that the only attitude you will receive in our shop is a positive one and would love to have a chance to earn your business back at some point. Thank you.

- Walt Eger's Service Center
5

Absolutely unparalleled -- excellent repair work and customer service, and so completely honest and non-greedy, I'd trust these folks with my bank account (even if there was something in it!). I've been going to Walt for over 20 years, and I'll be a customer for life. I especially like that they'll tell you -- honestly -- how critical a problem is, how long you could go safely without getting the recommended repair, what signs to look for that will indicate that the problem has reached a critical stage, etc. Price estimates are on-target (and fair) and the work is done quickly and when they say it will be done. Every employee is friendly and knowledgeable and will take as much (or as little) time with you as you need. What a great find!

Nicole - WOW! Reviews like this just make us want to work harder to "keep it going". Thank you for your loyalty and we look forward to servicing you for the NEXT 20 YEARS.........

- Walt Eger's Service Center
4

I've taken my cars here twice so far and they seem competent and honest.

Thank you Pat. You will receive the truth from us...always. The minute we disrupt that hard earned trust, everything falls apart. We know that and will work hard to keep you happy and safe for years to come. Hope to see you again soon!

- Walt Eger's Service Center
5

We always go to Walt Egers. They have great service and great folks.

Holly - We LOVE having you here. Thanks for the great review!

- Walt Eger's Service Center
5

Incredibly professional and friendly, honest and helpful. They were prepared, fixed my car quickly and caught a serious problem (wiring problem causing brake lights to not work) with my car with their complementary 30 point inspection and fixed it for a very reasonable price. Thank you to Mike and Larry for taking good care of my car and thank you to the owner, Bruce for being so courteous and providing free shuttle service to your clients. You guys are the best!

Kyrie, WOW, thank you for such a nice review! I am glad we were able to help solve your issue, especially with your brake lights...having that new baby and all! :-) We look forward to seeing your family again. Take care for now

- Walt Eger's Service Center
5

I have an older model foreign car. After hours trying to determing an engine check problem at my previous mechanic, I made an appointment at Walt's. They were able to determine the cause easily. Best service so far, plus you have the option of a loaner car or shuttle. Haven't seen that anywhere else.

Mr. Inostroz - Thanks for letting us know! We love solving issues for customers like you and are happy to provide a loaner so your day may continue as planned. We are here when you need us. Mike tells me you referred a friend too...music to our ears! Thank you :-)

- Walt Eger's Service Center
5

Had a flat tire. They were able to order the tire and have me in the same day for service. Very friendly and great service! Thanks!!!

Matt - Thanks for your review! We appreciate your business and are glad we could help you out of a jam. Hope to see you again soon.

- Walt Eger's Service Center
4

After some issues with damage that occurred to my car while they had it. The new owner Bruce contacted me and set things right. Very good and easy to work with thisome new owner. He is a stand up guy and really cares to satisfy the customers. I feel like any prior issues withat customer service are now fixed. Thanks Bruce.

Ryan - Thanks for giving us a chance to make it right. Things don't always go perfectly, but you can count on us to stand behind our work if there is an issue. Safe travels and we are glad everything worked out. Take care, Bruce

- Walt Eger's Service Center