Severn Auto Repair

Absolutely unparalleled -- excellent repair work and customer service, and so completely honest and non-greedy, I'd trust these folks with my bank account (even if there was something in it!). I've been going to Walt for over 20 years, and I'll be a customer for life. I especially like that they'll tell you -- honestly -- how critical a problem is, how long you could go safely without getting the recommended repair, what signs to look for that will indicate that the problem has reached a critical stage, etc. Price estimates are on-target (and fair) and the work is done quickly and when they say it will be done. Every employee is friendly and knowledgeable and will take as much (or as little) time with you as you need. What a great find!

I've taken my cars here twice so far and they seem competent and honest.

We always go to Walt Egers. They have great service and great folks.

Incredibly professional and friendly, honest and helpful. They were prepared, fixed my car quickly and caught a serious problem (wiring problem causing brake lights to not work) with my car with their complementary 30 point inspection and fixed it for a very reasonable price. Thank you to Mike and Larry for taking good care of my car and thank you to the owner, Bruce for being so courteous and providing free shuttle service to your clients. You guys are the best!

I have an older model foreign car. After hours trying to determing an engine check problem at my previous mechanic, I made an appointment at Walt's. They were able to determine the cause easily. Best service so far, plus you have the option of a loaner car or shuttle. Haven't seen that anywhere else.

Had a flat tire. They were able to order the tire and have me in the same day for service. Very friendly and great service! Thanks!!!

After some issues with damage that occurred to my car while they had it. The new owner Bruce contacted me and set things right. Very good and easy to work with thisome new owner. He is a stand up guy and really cares to satisfy the customers. I feel like any prior issues withat customer service are now fixed. Thanks Bruce.

Ok, first off I generally do 97% of all of my automotive work in my personal garage at home. When I'm in a bind or short on time Walt has been my place to go. My first experience for them was a test( I do this with every shop), I sent the car in for an inspection knowing the car would not pass because the windshield wipers needed replacement. About 2 hours later they called and said the car was good to go minus needing the wipers replaced; I asked them how much to replace them and was quoted $19. Boom, honest shop good to know. So over the last several years I have had great experiences. Like any pay for service type of deal....get a quote first. Every time when I drop a vehicle off I know within a 10% differential what I will pay upon picking it up. BUT come on people, lets be realistic........cars/trucks have 1000s of moving parts, things break or other issue arise during the process. If you can't except that.... either wake up from the wonderland you live in OR break out that Huffy and start pedaling around. If you drive a German/foreign car to live that stylish look at me life style.....well be prepare to pay for that life style. You know, you have to pay to play. Don't be mad at the man that has to repair it, you choose to buy it to look cool. Like me, I took my Yukon in last month to have a simple fuel pump replacement to correct a emissions code and faulty fuel gauge reading; I would have done it, but I was short on time. Well upon pulling my gas tank......there was another problem, it was the fuel tank itself. I stopped by they me see the tank and that was it. It needed a tank, so that added some extra cost to the estimate, but its not like the shop can make a gas tank lock down anchors rust. They got the tank, finished the job and I paid the bill. I was happy they were happy and all was good. Look don't go in there like a monster because you had a bad day or because you have neglected your car and now it needs major work. I've dealt with some customers like the ones that leave the 1 or 2 stars or scream "Stay away" we know who you are and the type of person you are.