Severn Auto Repair

Great place to have your car maintained!

The friendliest people in the industry. They treat you like family.

I am updating my review. Bruce reached out to help make things right. While I am still disappointed in the original service I am happy with the resolution. I am glad to have spoken with Bruce and Mike to get things worked out. Thank you again and see you next time!!!

I've been taking all 3 of our family vehicles to Walt Eger's for several years now and recently had a significant problem with a particular job that had not been completely properly by a mechanic at Walt Eger's. It was a very significant and expensive problem and at first my confidence was shaken and I thought about abandoning Walt Eger's. But due to the high cost of the repair I decided to explain the situation to the management and see what response I got. In the end I could not have asked for a better response. Even though the job was very difficult and expensive, Mike at the front desk fully understood my situation and had the entire repair completed at no cost to me. This made everything 100% right in my mind, and I plan to continue to take my cars to Walt Eger's for as long as I live in the area. No company is perfect and everyone makes mistakes, but after this mistake was discovered it was handled flawlessly.

Amazing CUSTOMER SERVICE, always do a good job on my car.

Great people

No place better to bring your car. They fix what is needed and requested. Honesty is everything and they put your mind at ease.

These guys are great. We had a problem with the alarm system going off for no reason any time day or night. They found and fixed the problem in very little time. Price was very reasonably and well received. Personal very pleasant and friendly and make you feel welcome.

Oh my god !!! What an ego trip the owner is on. Two weeks ago while in the waiting room I couldn't believe what I was hearing. The owner was having a rant fit with the two guys at the front counter, telling them they better get their numbers up because he's there to make money off these people. I guess they forgot I was in the waiting room and the counter people were discussing what a $%&hole the owner was and no wonder two of his mechanics were leaving him. I was only there because my company is up the street from this shop and I had to go to them to have the company car oil change done. This new owner is only about getting "ALL OF YOUR MONEY". You wont get my money buddy. You need to tone done your arrogant attitude. I'm glad I have a great caring auto repair shop I use personally.