Severn Auto Repair

First time at Walt eger’s, for routine maintenance. Staff friendly and informative. Shuttle was helpful.

Great customer service. Explained all aspects fully and the pictures sent with the inspection was impressive - easy to see what they were talking about.

I want to specifically recognize the outstanding service we received from James at Walt Eager Service Center. His professionalism and superior customer service truly set the experience apart. From start to finish, James consistently kept us in the loop regarding our vehicle. He provided clear updates, explained everything thoroughly, and made sure we understood the status of the repairs every step of the way. That level of communication gave us complete confidence and peace of mind. What impressed us most was his attention to detail and efficiency our car was ready to go the moment we pulled up. That kind of preparation and respect for our time speaks volumes about his commitment to customer satisfaction. James exemplifies what exceptional service should look like. We truly appreciate his dedication and highly recommend working with him.

I cannot recommend Walt Eager Service Center highly enough. In an industry where trust means everything, this team stands out for their absolute honesty, professionalism, and commitment to doing what’s right for their customers. From the very beginning, they were transparent about what my vehicle truly needed versus what could wait. There was no upselling, no pressure — just straightforward, knowledgeable guidance rooted in integrity. They took the time to explain repairs clearly, answer every question thoroughly, and ensure I felt completely confident in the decisions being made. Their communication was exceptional, their workmanship was top-tier, and their customer service was second to none. It is rare to find a service center that combines technical expertise with genuine character and honesty the way Walt Eager does. If you are looking for a trustworthy, reliable, and customer-focused automotive service center, Walt Eager Service Center is the gold standard. I would confidently recommend them to anyone. Nick T.

I used W Eger years ago when I needed a repair on my old Yaris and they were wonderful. So I took my current Toyota vehicle in for oil change/maintenance and again good work. My husband and I really do appreciate them. We will be back.

I've been doing business with Walt Eger's for close to 30 years. Every experience has been exceptional. Couldn't find a better service center.

I had been loyal to another service shop that specialized in Honda vehicles. However, the owner who is a friend has stepped back from the day-to-day operation and in recent years I dis not feel the personal touch and quality of service was the same. I switched to Walt Eger because I know and trust the owner and knew its reputation for delivering top-notch service. Also, it is closer to where I live. My first experience with Walt Eger was exceptional and I particular appreciated working with service technician James Bowen. I am now a loyal customer and my family members will be as well.

These guys are Awesome!! Fast, dependable service and so helpful answering questions.

Fantastic service, Truck was fixed within 48 hours for an issue that other places told me might take weeks