Severn Auto Repair

5

As I said to google reviews service at Walt Eger's was first rate. From the moment I placed a call to when I arrived and left the experience was outstanding! My car came out without any damage and the service by Otto was first rate. Special thanks also to Sam for her kindness and Otto for professional know how. Also to the staff and to Bruce Spencer!

Thank you for the 5-star review, Randall! We're glad to hear that you had an outstanding experience at Walt Eger's Service Center. We take pride in providing top-notch service, and we'll be sure to pass along your kind words to Otto, Sam, Bruce, and the rest of our team. Stay safe out there on the road, we're looking forward to serving you again at your next visit!

- Walt Eger's Service Center
5

My driver's side window failed to rise when I parked at work on 2024/12/26. I left work early to get the window repaired (it was a chilly drive with the window down) and pulled into Walt's to see if they could take care of it that day or if I needed to drop it off. Not only did they fix the window, but their repair restored the window to perfect working order like it was a new car. I'm very appreciative of their speedy work and getting my vehicle back on the road that day. Thank you very much!

Hi Bill, We're so excited to hear about your experience with us! This winter has been brutally cold and driving with a broken window is absolutely unbearable. It was our pleasure to help you with your window repair and get it restored to perfect working order so you can stay safe and warm on the road. We always aim to provide speedy and reliable service to get our customers back to their everyday life as quickly as possible. Thank you for your kind words and your business. We look forward to serving you again in the future! 👍🚗😊

- Walt Eger's Service Center
5

I was a first time customer and from the moment I walked in the front door to when I left , I was treated with. very much respect and warm family feeling. My car received the best treatment and service. Car feels brand new. Many thanks to Sam and Auto and entire staff at Walt Eger's! Bruce, want to meet you please. Special thanks to Sam and Auto and staff. They set TRICE examples! Will be back! Many thanks!

5

I was a first time customer and from the moment I walked in the front door to when I left , I was treated with very much respect and warm family feeling. My car received the best treatment and service. Car feels brand new. Many thanks to Sam and Otto and entire staff at Walt Eger's! Bruce, want to meet you please. Special thanks to Sam and Otto and staff. They set TRICE examples! Will be back! Many thanks!

Mr. Owens - Bruce here (Chuck Woolery to you! 😃) Thanks for the nice chat today. Reviews like yours make the whole team excited to take care of the next customer. We work hard to build on the positives. Thanks again and I look forward to meeting you in person soon.

- Walt Eger's Service Center
5

I booked an appointment online for service the next day and once again, Walt Eger's and their staff do not disappoint! When I arrived, they took my vehicle in immediately and completed the job in under an hour. I even agreed to wheel balance as part of the tire rotation process, but after inspection, Jonathan told me it wasn't necessary. I always appreciate good professional and honest service, especially when it comes to my car, and there is none better than Walt Eger's Service Center. You can rest assured your vehicle will be cared for with the expectation that you and your car deserve! Thanks Jonathan, Sam and Billy, for another job well done! See you all next year.

5

Outstanding customer service. Excepted our vehicle the same day, but they were unable to get it done before the end of the day. Picked our vehicle up first thing in the morning. Overall very pleased with the outcome.

Thank you for taking the time to share your feedback! We’re so pleased we could get your vehicle in quickly and that you’re happy with the final result. Providing reliable auto service and keeping our customers informed about the timeframe for service every step of the way is important to us. We truly appreciate your trust in our team and your patience. We look forward to being here for all your future auto repair and maintenance needs! Thank you for choosing to support our local mechanic shop!

- Walt Eger's Service Center
5

Great place to do business .

5

5

I have been having my vehicles maintained at Walt Egers for over 20 years, and I cannot say enough good things about this business. Its nice having a vehicle mechanic that can be trusted with any issue.

Thank you so much for your incredible loyalty over the past 20 years! Your trust means the world to us, and we're honored to be your go-to auto repair shop for all your vehicle needs. Knowing that you feel confident bringing your cars to us for any issue is the greatest compliment we could receive. We're committed to continuing to provide reliable, honest, and top-notch service for years to come. If there’s ever anything you need, you know where to find us—we’re always here for you!

- Walt Eger's Service Center
5

Once again Walt Egers comes through. Took my 2019 Lexus RX350 to the Lexus dealership for its 30,000 mile service upon their inspection they found both front and rear brakes and rotors needed replacement. Dealership quoted $2200 to perform. I thought this was very high, I've used Walts in the past for work on my other vehicles so I decided to contact them to get a second opinion. They got me right in and confirmed it did need the work the dealership stated but got the brakes and rotors changed for $1000 dollars less. What a savings especially around Christmas time when money is tight. This is why i always reccomend Walts to friends and family. Thanks again to all the crew at Walt Egers for great customer service.

Wow, thank you for such an awesome review! We’re so happy we could help with your 2019 Lexus RX350 and save you some serious cash—especially during the holiday season when every dollar counts. It’s always great to hear we’re living up to the trust you’ve placed in us, and we’re glad you thought of us for a second opinion. We truly appreciate you recommending us to your friends and family—that means so much to the whole team here at Walt Eger’s! If you ever need anything else for your Lexus or any of your other vehicles, don’t hesitate to stop by. Wishing you and your family a wonderful holiday season! 🎄🚗

- Walt Eger's Service Center