5

I almost don’t want to tell everyone how wonderful this place is, because then everyone will go and I can’t get an appointment. After using the dealership where I bought my 2005 RAV all these years, I decided to try Walt Eger (right down the road from my house) and I’ll never go back to the dealership. Making an appointment is smooth and effortless. The moment I walked through the door I felt welcomed. Jason is AMAZING, listened to my concerns, and gave me up front, easy to understand information on what the next steps would be. I quickly received a report (with photos) on what needed to be done, and quick and thorough follow ups on the service. Quick and efficient, everything done in a day. Free shuttle after I dropped it off too! Knowing I have a reliable, friendly, and honest car shop just minutes from my house gives me comfort knowing I have a great place to go to service and repair my old RAV.

Penny - WOW! I have printed this review and shared it with Jason. Don't worry, we will fit you in! :-) We promise to NEVER break the trust you now have in us. We won't always be perfect, but we will be honest, standing behind our work. Hope to give you a shuttle ride myself in the future... Sincerely - Bruce Spencer, Owner

- Walt Eger's Service Center
5

Professional, pleasant experience. Prompt, efficient service!

Thanks for taking the time to leave such a nice review. It was great spending some time together and getting to know you. We are happy to take care of your company vehicle anytime!!! See you soon...

- Walt Eger's Service Center
5

Excellent friendly staff! Offered complimentary shuttle service back to my house while my vehicle was being worked on. Definitely will bring my vehicle back here in the future!

Hi Sam - People need convenience so glad our shuttle could help you out. Plus, our team gets to know you a bit too. Thank you for the nice review.

- Walt Eger's Service Center
5

This was our first time using Walt Eger and it was a positive experience. They handled are safety inspection quickly and efficiently. We plan to use them for other services in the future.

Hi Doug - Happy to begin our relationship with your Maryland Safety Inspection. We are happy to help your family maintain all your vehicles for long term performance. See you next time...

- Walt Eger's Service Center
5

Amazing customer service by the team here and most friendly Jason was fantastic 👏. Thank you!

Thank you Lekan! Jason and our team appreciate the kind words. We are here when you need us.

- Walt Eger's Service Center
5

Had a strange noise when the car got to 40 or more - we needed the car for the next day but had no appt. Long time customer and they fit us in, found a plastic flap that was loose and secured it. Best pars - they were done mid afternoon AND, when I asked what the damage (price) was they said "just write a review". Been going there for years and would highly recommend.

George - Bruce here and thank you for acknowledging the team. You are a looooong time customer and have always trusted us. It's nice to be able to do "something little" to get you out of a jam. Glad we could help. See you next time........

- Walt Eger's Service Center
5

Worked us in when my wife noticed a noise at higher speeds. Found the problem, fixed it and NO CHARGE - it was a little thing that they found but still I am grateful. Been a long time customer and will continue to be.

George - Sometimes it's nice to help a long time customer. Glad it was a small fix ----- "noise at higher speeds" is no laughing matter to a driver. See you next time and maybe we can catch up in the shuttle.

- Walt Eger's Service Center
5

Probably the best auto shop I’ve ever been to. Amazing reviews from its customers is what brought me here, and they didn’t disappoint. All other auto shops might want to look to their example. Thank you so much.

Hi Captain...and thank you! Our team does its best to take care of every customer. As you stated, the reviews helped bring you to us...so certainly thank you again for yours! Have a great day and we are here when you need us.............

- Walt Eger's Service Center
5

Great service and finally a shop you can trust

Hi Duayne - Looks like we were able to fix your chewed wiring issues due to some "uninvited visitors" to your Chevy Suburban. Thanks for taking time to leave us a great review. Fingers crossed they leave you alone from now on. Take care.

- Walt Eger's Service Center
5

get all my cars work done here. fast, efficient, fair pricing

Ian - Thanks so much for trusting us with your family's vehicles! Hope you are enjoying your summer. Take care for now.

- Walt Eger's Service Center