5

Kendall - Thank you for the ⭐️⭐️⭐️⭐️⭐️!! Glad we took good care of you. Have a nice weekend.

- Walt Eger's Service Center
2

This really pains me to give a local business 2 stars. I brought my tire in to have a screw taken out and plugged. Obviously my fault for not asking for an estimate, but figured it couldn't be much higher than say a Goodyear or national chain shop which i refuse to use for most cases. Well my bill for a plug and balancing came to $71.45. I called Goodyear they charge $35.00 for the same work. Again i would pay more to use a local company but a $36.00 difference is a bit much. I really gave the extra star to the older gentleman that came out that treated me super nice. Again, SorryI had to write a bad review

Hi Joe - Sorry we were not a fit for you at that price. I know you used the term "plug", but shops don't plug tires anymore. It's against Maryland law. We have to remove the tire, check the inside for any defects around the sidewalls, patch, then re-seal it from the inside and then balance it. Plugging is illegal because if the sidewall is compromised from a nail or object, it is dangerous, so we have to remove the tire to check it thoroughly. Others may do it for $35, but it will be done with a $12/hour part time technician at that price. We do not employ technicians at that level because quality is too important, especially with tires. Done correctly, it is a 35-40 minute job. Hopefully this helps explain our costing a bit better. By the way, thank you for noting Reds being friendly. I am the shop owner and always happy to speak to a customer about their situation. Thanks - Bruce Spencer (410) 519-8445. If I am not here, they will give you my cell.

- Walt Eger's Service Center
5

Had to get repairs to my wife's car for two unrelated problems. Both times the repairs were done very quickly. The second time the technician was helpful in identifying that the problem was one of two things - we went home and tried the simpler thing. Although it turned out to be the harder fix (which they performed with minimal interruption to our schedules), we appreciated that he was interested in helping even if it might mean one less visit to them. Will definitely use again.

Thank you for such a great review Andrew! Glad we could get to the right decision for your family. Let us know if we can help further.

- Walt Eger's Service Center
5

My review is a tad late, but here it is! The fellas here have ALWAYS been so pleasant, professional, timely, and enjoyable to talk to. Their carpooling service makes dropping off the vehicle so much more convenient and I deeply appreciate it. I plan on using them for all our car needs until my husband gets stationed somewhere else. I HIGHLY recommend Walt Eger's Service Center! Thank you guys for providing such awesome service!

Alexis - Thank you for such a nice review and more importantly, for your family’s service to our country. Glad our shuttle service can simplify life just a little bit for you. See you next time.

- Walt Eger's Service Center
5

Excellent reporting, service, knowledge, and communication.

Matt - Thank you for the ⭐️⭐️⭐️⭐️⭐️!! Glad you liked our digital inspection and you were able to get to the right plan for your Mazda with Mark. We look forward to seeing you for your next service. Take care.

- Walt Eger's Service Center
5

This was the first time my vehicle was serviced at Walt Eger's and I'm very satisfied. In addition to the work I requested, I received (via text message link) a detailed report (photos included) of other maintenance items that may require my attention. I'll definitely be back!

Hi Will - Thanks for the great review and shout out for our digital inspection. Especially for first time customers, it really helps us SHOW the customer what we are seeing. No pressure to "fix it all" in one visit, but we can collectively have a plan to address things over time based on your budget, amount of time you plan to keep the vehicle, etc... Have a great day and again...THANK YOU. Bruce Spencer, Owner

- Walt Eger's Service Center
5

Very happy with this place. Every visit I've had has been a success, with no surprises, great and friendly service. First time using the shuttle, and boy is that convenient!

Steven - Thank you for the great feedback and glad you enjoyed the shuttle! As the owner, it is great to give customers a ride...thanks for all the work you are doing with the community associations. Take care for now - Bruce

- Walt Eger's Service Center
5

John - Thanks for the nice review. It was great catching up in the shuttle last week. Glad business is going well for you as you grow stores. We'll see you next time...

- Walt Eger's Service Center
5

Brought my new to me 4runner in to get a Maryland Sate Inspection. Fast service and quality repairs! Mark went above and beyond for me. I will be bringing all my vehicles here going forward! Thanks!

Damien - Thank you for the ⭐️⭐️⭐️⭐️⭐️! I will share your feedback with Mark…just makes us all want to take great care of the next customer…..🚙🚙🚙

- Walt Eger's Service Center
5

Got my new vehicle state inspected. They did a great job, and got my car back to me very quickly. They have earned a new customer.

Jeremy - Thank you! Glad we could help and grateful to have earned your trust going forward. 👍🚙👍🚙

- Walt Eger's Service Center