Severn Auto Repair

5

Was completely satisfied , great job inspecting my car. Gave me a shuttle ride to and from home. Clean , personal , friendly

Thank you for the nice review Eldwin. We were happy to do a Maryland State Inspection on your Mustang. We appreciate your business and look forward to seeing you next time. Have a nice weekend!

- Walt Eger's Service Center
5

We have been long time customers With the former owner and now the current owner. Always trusted in this company to handle all our Vehicle’s needs. Owner and staff are very nice and they treat you like friends, not just customers. Thanks to Mr Bruce, Mark, Cheryl , and all the folks that make this Business great. 🙂

Janet - Believe it or not, it has been SEVEN years since our family bought Walt's. THANK YOU to so many like you for sticking with us. When long time customers take time to write such a nice review, it makes the whole team feel great! Hope you are enjoying some fall weather. We are here when you need us next. Thanks again!

- Walt Eger's Service Center
5

I came in once again to the shop and as always had an awesome experience with all the Staff!! The Staff are all great and make you feel welcome. They provide all the necessary information and updates with your particular mechanical issue!! This time I had a Windshield Washer Fluid issue with my 2018 Lincoln Continental Reserve. One of the staff members Rob did an outstanding job with my repair and kept me in the loop and gave me the final disposition on my Lincoln's issue. He is an outstanding staff member and has great customer service skills!!!!!!!! I was hoping to see the owner Bruce to say hi, but he was on a well deserved vacation!! This shop has been a God Send to me and I feel so confident going there and getting my car worked on there. YOU WILL NOT FIND A BETTER PLACE IN THIS AREA TO GET YOUR VEHICLE WORKED ON....................Once you get a repair done with this company...........you will NOT want to go anywhere else!!!!!!!!!!! HONEST AND TRUSTWORTHY is this great shop!!!!!!!!!!! I can completely trust them with my Lincoln.............the staff know exactly what they are doing!!!!!!!!!!! I am sure the Owner Bruce is proud of his staff!!!!!!!!!!! Also you can check out the Company on Facebook!!!!!!!!!!!!!!

Hi Robert - With a review like this, people are going to think we are related! LOL This is Bruce...sorry I missed you. Thank you for such a nice review and your loyalty. I will be printing this review and sharing it with the team. Positivity builds positive attitudes for the next customer. Glad we continue to take good care of your Lincoln and thanks for Rob's shout out. Hope you had a nice weekend.

- Walt Eger's Service Center
5

Excellent experience with this company. They were able to take my car almost same day and it was ready the next day. I was also given a loaner car so that I can go to work and not bother my family! Very professional and great shop.

Hi Maria, Glad we could help you out in a timely fashion. Thanks for leaving such a nice review. It seems your family appreciated the loaner for you too! LOL Have a nice weekend.

- Walt Eger's Service Center
5

Hi Jay, Thanks for the five star review...glad we took good care of you! Take care for now.

- Walt Eger's Service Center
5

The customer service at Walt Eger’s is above and beyond. These people really stand behind their work. When my car broke down out of state, Terry arranged to get it back on the road within a day. Ron worked it out so that it was still covered under their warranty. This company is a rare gem: trustworthy mechanics who put the customers first!

Hi Thomas, Thank you for the nice review. As a shop (Bruce, Owner here), all we have is our reputation and our word. We stand behind the work we do and it is great when a customer takes notice. Thanks for taking the time to post a nice review for us. Take care for now.

- Walt Eger's Service Center
5

The customer service at Walt Eger’s is above and beyond. These people really stand behind their work. When my car broke down out of state, Terry arranged to get it back on the road within a day. Ron worked it out so that it was still covered under their warranty. This company is a rare gem: trustworthy mechanics who put their customers first!

Hi Thomas, Thank you for the nice review. As a shop (Bruce, Owner here), all we have is our reputation and our word. We stand behind the work we do and it is great when a customer takes notice. Thanks for taking the time to post a nice review for us. Take care for now.

- Walt Eger's Service Center
5

Always great service, very knowledgeable staff!! Make an appointment and you are taken in and you are out very quickly !! No hidden costs or any shocking costs!! They are all like family to their customers!!

Ray, As always, THANK YOU for your trust and loyalty. We appreciate Frank and you...as you said "like family"! Hope you are enjoying some fall weather. See you soon.

- Walt Eger's Service Center
5

Came in with a problem with my car, the staff was very helpful & knowledgeable, Terry the service guy was awesome. He explained everything that the mechanics found and gave me options for the repairs. He helped me prioritize what needed to be done right away and what could be done later. As we discussed my options, the owner Bruce walked in and was very friendly. They even offered me a ride home & back while I was waiting. I did have to leave my car for a couple of days because of waiting for parts. But this was the best experience at an auto shop I have ever had. They weren't the cheapest option, but they were the best. They have my business from now on. %100

MoFo --- This is Bruce and we work hard to live our Christian values, but I have to acknowledge when we get a five star review from one cool MoFo! LOL In all seriousness, THANK YOU. We will do all we can to earn and keep your trust...three year, 36k warranty with no fine print. Hope you are able to enjoy this nice fall weather. We look forward to seeing you next time. Thanks again.

- Walt Eger's Service Center
5

Mark and the crew at Walt Eggers provided fantastic service. Check engine light of the vehicle illumined while passing through town in the evening. They were able to fit me in immediately the following day. Diagnosed the code, ruled out other problems, and made the repair by mid afternoon. From beginning to end their process is efficient, friendly, and thorough. Their communication engenders high confidence they know what they are doing and care for their customers. The price was competitive and fair and I was very pleased they were able to get me safely back on the road. Highly recommend!