Severn Auto Repair

5

Customer service is top-notch everyone greets you with a welcoming smile. Also they give you a courtesy ride home while your car is being worked on haven’t seen this in years. Somebody will call you back and let you know what’s going on with your car and how long it will take to have your car repaired I’m excited that I found this place.

5

Very professional and courteous staff.

5

Thank you for the 5 stars! We appreciate you taking the time to leave a review. Hope to see you back at Walt Eger's! — The team at Walt Eger's Service Center, Severn, MD

- Walt Eger's Service Center
5

We appreciate the 5 stars! Glad your air and cabin filter replacement went smoothly. Hope to see you back soon! — The team at Walt Eger's Service Center, Severn, MD

- Walt Eger's Service Center
5

Always reliable. Pleasant helpful staff. Walt’s work always gives me confidence that my car is safe and maintained in nearly new condition. Also very accommodating with scheduling and shuttle support. Highly recommended

We really appreciate you taking the time to leave a review! Knowing you feel confident about your car after every visit is exactly what we aim for. Glad the shuttle and scheduling have made things easier. Thanks for choosing Walt Eger's — see you next service! — The team at Walt Eger's Service Center, Severn, MD

- Walt Eger's Service Center
5

Thank you for the 5 stars! We appreciate you taking the time to leave a review. Hope to see you back at Walt Eger's! — The team at Walt Eger's Service Center, Severn, MD

- Walt Eger's Service Center
5

Everyone is nice and professional. The customer area is kept very clean. Most importantly I haven't seen any problems in their mechanical abilities. I would and have recommended them.

We appreciate the kind words and the recommendation! A clean shop and solid work are things our team takes seriously. Glad we could take care of your oil change. See you next service! — The team at Walt Eger's Service Center, Severn, MD

- Walt Eger's Service Center
5

Received outstanding service for Maryland Vehicle Inspection. Dropped off vehicle the day before appointment for next day appointment. Service completed that same day. Staff courteous and responsive. This will be my go to place for all my vehicle maintenance.

5

I was looking for an auto shop close to home for all my auto needs and concerns. Since coming to Walt’s I am never disappointed in the customer service and staff and how they go above and beyond to check my car and make me aware of all the issues that need to be addressed in order of ASAP to next oil change. I love that you offer pick up services to the customer free of no charge this is a big help. Thank you so much!!!

Thank you so much for the amazing review! We really appreciate you taking the time to share your experience. Glad the free pickup service has been a help and that you trust us with your car. See you next oil change! — The Team at Walt Eger's Service Center, Severn, MD

- Walt Eger's Service Center
5

I don't usually do reviews. But this place made a good impression on me. I've gone to other places to get cars fix but this place was not only professional with a document placing high standards for trying to be honest with not just the staff but the customer as well. Staff friendly and professional. Joseph at the front desk helped us out. Was a cool dude. On top of the staff being professional they offered rentals or shuttling no extra cost. ( Hope that doesn't change Definitely was useful situation was in) All have to say is what dealership or car repair shop offers that alone. Prices where understandable and they give you a break down of everything wrong with the car WITH pictures. I'll definitely comeback again...

Hi Sam, This is Bruce Spencer, the owner. WOW...THANK YOU for such a great review and specifically calling out Joseph. We love him too! Rest assured, our free loaners and free shuttle are mainstays at the shop. We know customers have lives that need to continue while their cars are with us. Glad things went well and thanks again for a great review.

- Walt Eger's Service Center