Our Customers say it all!
……..and we respond to every……single……..one.
Based on 188 reviews
Mary L Wright
15:39 23 Oct 20
My overall experience (first and second visits) were top notch. The repairs for my BMW were done quickly and at a reasonable price. I couldn't be more happy with the customer service and quality of work.They saved me a trip to my mechanic in VA and now have a new local customer.
11:55 15 Oct 20
Wonderful experience from start to finish. Scheduling was easy and flexible. Service was fast and efficient. The owner himself shuttled me to and from my place of residence because I needed to leave my vehicle for overnight service. Never was any business so ready to accommodate and provide me with the information needed to streamline my recent move to the state. Will be back for future service.
12:08 12 Oct 20
I have seen the commercials for Walt Eger's for years and finally decided to try them for maintenance on my 2006 Tundra. What a GREAT experience. Fast, easy check-in, great update with pictures of all the service performed sent to me via the web. Great pricing. This is where I'll be getting ALL my service from now on. Nice to do business with a local garage.
21:18 06 Oct 20
Walt's is always great! They checked everything for the 48, 000 check-up, did what was needed. Checked the tires, said I might need new ones next time. Didn't do more than what was needed. Shuttled me home and picked me up when done. Everyone so helpful!
17:57 17 Sep 20
18:40 02 Sep 20
I would absolutely recommend! They were extremely professional and kind, great customer service. I had my car inspected and it failed for a tire, which they recommended I get elsewhere because they weren't competitive with prices. They did not try to push me to buy from them and even helped with a recommendation for a tire place. Every single person I encountered was super knowledgeable and very friendly. I will go back if I ever need anything done on my car again! Great place!
20:07 14 Aug 20
Bruce and his team took fantastic care of our son's vehicle. We appreciated the quality of the work and the honest, direct approach when we ultimately encountered an issue that was beyond repair (user error, not a service issue). We have always experienced professional, prompt follow-up. Bruce takes a genuine interest in his customers and exceeds expectations with the quality of service his team provides. I highly recommend Walt Eger's Service Center. Their shuttle service and loaner car... program is a nice touch as well!read more
12:56 09 Aug 20
Provided state inspection, friendly and professional and appreciated the free shuttle service and updated communication regarding progress. I was not thrilled to pay $37 to place a $2 bulb, but I don't ever expect the cost of car repairs to be favorable.My only concern is that everyone needs to be wearing a mask properly when interacting with the public. When I kept my distant to pay and get my keys, I pointed out the man helping me wasn't wearing a mask, nor had one handy, he just said, " I... know."I still give 4 stars for overall friendliness and providing the inspection service I requested.read more
13:20 02 Aug 20
I was in need of a quick windshield replacement and I called they were able to get me in the next day! Service was fast and everyone was very friendly while I waited for my car. I would return if I had any other auto service needs.