Severn Auto Repair

494 reviews
1450 Grimm Rd, Severn, MD 21144
(410) 514-3303
Mon - Fri: 8:00 AM - 6:00 PM
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4

Walt Eger's Service Center was fantastic. They give out a detailed report, along with pictures, regarding every problem on with your car. It was about $200 for clarity of all of my problems. Go to Walt Eger's for inspections and boy they will inspect. However for repairs they are extremely pricey. If you don't know better you might spend thousands of dollars here when you could go somewhere else and receive the same service for a third to half the price.

Hi Clarence - Thanks for the four star review and we appreciate you recognizing how thorough our team was with the inspection and analysis. We "shop" our rates compared to shops we view as competitors. Yes, there are many others who are cheaper, but candidly, I know who they hire and what they pay them. We don't have that level of technician here. We pay our experts well so we can fix your car with confidence. Thanks again for recognizing us and also remember you have a 3 year/36k mile warranty on all of our repair work. Take care - Bruce Spencer, Owner.

- Walt Eger's Service Center
5

Yep, found my new repair shop for my 2002 CRV Honda. Excellent customer service - I had everything explained to me and was able to decide with the technician which items were critical and needed to be fixed now and which could wait to fit within my budget.

Hi Paula - We love it when first time customers take the time to leave a review, especially when they GET IT! By get it, I mean understanding we are here to formulate a plan for you and what you want for your Honda CRV. We know you love that vehicle so let's work together to keep it going...........the vehicle and our new relationship! :-) We will see you for next steps when the timing and budget are right for you.

- Walt Eger's Service Center
5

Easy scheduling, prompt service and good pricing. They even provided a shuttle from my home to the shop when the car was ready. I will definitely be a return customer.

Hi Mary - Thank you for the great review! While fixing vehicles is our specialty, we love the shuttle rides because it gives us a chance to know each other a little better! We are here when you need us. Take care for now.

- Walt Eger's Service Center
5

Great customer service! The repairs were conducted expertly at an economical price. I will use this center for future repairs.

Hi Wilbert - It's nice to gain new customers and it's nicer to know we will keep you! Our promise is to provide great service on EVERY visit. We look forward to seeing you next time!

- Walt Eger's Service Center
5

Phenomenal service, outstanding customer service. Bent over backwards to find a part needed, and gave honest, easy to understand, and thorough feedback of what was needed, and what needed to be done. I highly recommend Jason and the crew!

Penny - So kind, leaving us TWO separate glowing reviews. Jason’s head is going to get big! 😂 THANK YOU! Glad we were able to solve your RAV4 issues. 👍🚙

- Walt Eger's Service Center
5

I almost don’t want to tell everyone how wonderful this place is, because then everyone will go and I can’t get an appointment. After using the dealership where I bought my 2005 RAV all these years, I decided to try Walt Eger (right down the road from my house) and I’ll never go back to the dealership. Making an appointment is smooth and effortless. The moment I walked through the door I felt welcomed. Jason is AMAZING, listened to my concerns, and gave me up front, easy to understand information on what the next steps would be. I quickly received a report (with photos) on what needed to be done, and quick and thorough follow ups on the service. Quick and efficient, everything done in a day. Free shuttle after I dropped it off too! Knowing I have a reliable, friendly, and honest car shop just minutes from my house gives me comfort knowing I have a great place to go to service and repair my old RAV.

Penny - WOW! I have printed this review and shared it with Jason. Don't worry, we will fit you in! :-) We promise to NEVER break the trust you now have in us. We won't always be perfect, but we will be honest, standing behind our work. Hope to give you a shuttle ride myself in the future... Sincerely - Bruce Spencer, Owner

- Walt Eger's Service Center
5

Professional, pleasant experience. Prompt, efficient service!

Thanks for taking the time to leave such a nice review. It was great spending some time together and getting to know you. We are happy to take care of your company vehicle anytime!!! See you soon...

- Walt Eger's Service Center
5

Excellent friendly staff! Offered complimentary shuttle service back to my house while my vehicle was being worked on. Definitely will bring my vehicle back here in the future!

Hi Sam - People need convenience so glad our shuttle could help you out. Plus, our team gets to know you a bit too. Thank you for the nice review.

- Walt Eger's Service Center
5

This was our first time using Walt Eger and it was a positive experience. They handled are safety inspection quickly and efficiently. We plan to use them for other services in the future.

Hi Doug - Happy to begin our relationship with your Maryland Safety Inspection. We are happy to help your family maintain all your vehicles for long term performance. See you next time...

- Walt Eger's Service Center
5

Amazing customer service by the team here and most friendly Jason was fantastic 👏. Thank you!

Thank you Lekan! Jason and our team appreciate the kind words. We are here when you need us.

- Walt Eger's Service Center
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1450 Grimm Rd Severn, MD 21144 (410) 519-8445
Walt Eger's Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Walt Eger's Service Center (410) 519-8445 if you have any issues in accessing any area of our website.