Severn Auto Repair

5

We are relatively new to Walt Eger's but have nothing but good things + thoughts of the service provided for the x3 Toyota's brought to them: a Camry sedan, a 2003 Highlander + 2008 Sienna mini-van! The estimates have been accurate + if there are any additional problems discovered or questions we are contacted promptly for our input. Jason, our service advisor today, was great during our most recent service visit + he patiently addressed any questions we asked regarding the service needed as the service advisors at Walt Egers have done since the beginning of our patronage of the service center this year. We would like to also be sure to thank the Mechanic(s) + the rest of the hard working support staff at Walt Egers that made it possible to complete previous + today's service which was completed within a day vs what was expected to be a 3 day job!! :-) KUDOS to the Walt Eagers folks!!! Hoping you all have a well deserved 4th of July Holiday weekend! Mrs. Holden + Family

5

Awesome service by the gentlemen there. Work was done faster than I thought it would have been and at a good rate. Quality all the way. Thank for always keeping me updated Jason

Hi Jonna and THANK YOU for a great review and letting us service your Subaru Outback. I will share your shout out with Jason too :-) Hope you have a great July 4th weekend! Take care.

- Walt Eger's Service Center
5

The service I received was excellent. Issues were identified and I was provided with pictures of the problem as well a reasonable quote for repair. The mechanic, Jacinto, did an outstanding job in diagnosing and completing the repair. I am very happy with the work he did. Will definitely be returning for automotive service.

Hans - We appreciate when customers sing our praises, especially when they call out performance for one of our team members, Jacinto here. THANK YOU, and have a nice weekend.

- Walt Eger's Service Center
5

Hi Eric - Thanks for the review. Glad Tom, our Maryland State Inspector, could get you situated with your trailer and back on the road. Have a nice weekend!

- Walt Eger's Service Center
5

I was greeted and serviced by Jason. He had a fantastic attitude and enthusiasm to assure me they would be thorough and quick in my inspection. This was my 1st inspection as I lived in another state that didn't require inspections. Bruce the owner personally came to speak with me about the experience. He handed me a welcome brochure which was an added bonus and made me feel at home. As a woman this was significant. He went even further to connect me with his colleagues on a possible career venture, even with his new secretary in his presence he still made that time. Networking at its finest. I WILL be back for my car service needs. If you are looking for a home feel that won't rip you off, quick and efficient, this is the place to go. BTW, Maryland has ridiculous rules on car tint but that's for another review post...lol.

Hi Tamera and WOW! This is Bruce and you made our week with this review! Glad we could take care of your vehicle, but just importantly, it looks like we made another friend. Thanks for sharing your daughter's killer dance highlights too. I won't tell Donesha, our new Marketing Coordinator, that you called her my Secretary! LOL She will get a chuckle for sure. Have a great weekend...and I meant it, that I am happy to network for you in a possible career opportunity. Take care for now...you have my cell.

- Walt Eger's Service Center
5

Customer service was courteous and Jason was very helpful in explaining everything that needed to be repaired. I've had 3 vehicles serviced here and each time was given impeccable service and they stand by their work. I will never take any vehicle I own, now or any I own in the future, any place else. I highly recommend Walt Egers 100%.

Mary - Thank you for the kind review and acknowledging Jason’s service. You made his day… We are here when you need us. 😎🚙😎🚙 Enjoy your summer!!

- Walt Eger's Service Center
5

Took my 2000 avalon in on 5/26/22 after talking to service advisor Jason Dennis the day before. I told him what i had done was put a new master cylinder on and bleed the brakes a lot, but it still did not feel right. So the next day i took my car in. Jason and the tech:Tom Larson went to work to find the problem and they did , it was a bad master cylinder. Also after the 45 point FREE inspection that i did not know they did because this is my first time using this shop. Glad they did because it showed that the front suspension needed a number of parts. So i said fix all of it, I am very happy with the work. When i picked up my car in less then 2 days i was very happy, I told them they now have a new client. I also want to thank them for giving me a military discount, see you next time! a new client

Kendall - Thank you so much for this great review. We are glad we could help you out. With the 45 point inspection, it really helps customers make the right decision for them once they see pictures and we can discuss our recommendations. As the owner, what is really nice to see is how Jason and Tom took great care of you. Hope you have a great summer! Take care.

- Walt Eger's Service Center
5

Quick inspection, no appointment needed, nice personnel, they took care of all the paperwork right away. Fair price.

Hi Sandraps - Glad we could take good care of you and your vehicle. We are here when you need us. Thank you!

- Walt Eger's Service Center
5

Quick inspection, no appointment needed, nice personnel, they took care of all the paperwork right away. Fair price.

Hi Sandraps - Glad we could take good care of you and your vehicle. We are here when you need us. Thank you!

- Walt Eger's Service Center
5

I went to Walt Eger’s for general maintenance and diagnosis of a suspicious sound in my car. I got excellent service, Jason and Mark at the front desk was helpful in getting me in for an appointment and relayed all the info to me to help me make an informed decision. Pricing was fair. Great place for your automotive needs!

Hi Saadia - Thank you for taking the time to review us. Glad Jason and Mark took great care of you. Have a nice Memorial Day weekend. 👍❤️🚙🚙🚙

- Walt Eger's Service Center