5

Set up appointment to have an oil change and wipers replaced on my 2018 Tuscon. Walt Eger's performs a 65 point inspection on all vehicles it services which allowed the mechanic to inform me of other items that needed addressing. I highly recommend Walt Eger's Service Center for all your mechanical/maintenance issues.

Leslie - Thank you. Customer reviews like this make us proud. Glad Mark and you are happy with the work and we looking forward to seeing you next time. Take care.

- Walt Eger's Service Center
4

Hi Chris. We appreciate the review, but I don't see you as a customer? If I am mistaken, give me a call so we can discuss how we might pick up a fifth star. As you can see from my other replies, I care about every customer review and their experience with us. Thanks - Bruce Spencer - Owner 410 519 8445

- Walt Eger's Service Center
5

Services were on point, no leaks or residual drips. Bruce is a great guy. He's got the memory of a elephant.

Bob - Thank you! I always enjoy our shuttle rides together and it makes the team happy when long time customers take the time to sing our praises in a review. I appreciate it too. Have a nice weekend.

- Walt Eger's Service Center
3

Hi Tina - I saw your review last night and waited until I came to the office this AM to check our database. I do not show you as a customer. If I am wrong, we would love a chance to pick up the other two stars. As the owner, I am always available to talk if we missed something. Bruce Spencer 410 519 8445 Thank you.

- Walt Eger's Service Center
5

I was very pleased with the work I had done here several weeks ago. I waited to leave a review to see if the repairs held, and they did. The guys in the shop were very courteous, they did the work quickly, and they also found and corrected a billing error in my favor before I even noticed it. Highly recommended.

Hi Maggie - Thank you for the ⭐️⭐️⭐️⭐️⭐️ review. As the owner, I am most pleased that we addressed a billing discrepancy in advance. We make mistakes, but always work hard to be honest. Thank you again.

- Walt Eger's Service Center
5

Denise - Thank you for the five star review! I love the chats we have on our shuttle rides together. Happy gardening and have a nice weekend.

- Walt Eger's Service Center
4

Hi Heather - Thanks for the review. We have not seen you since May, but promise to work hard to pick up a fifth star next time you need service. That is my promise to you as the owner. Take care for now - Bruce

- Walt Eger's Service Center
5

Great place

Hi Chris - Thank you for the five star review and vote of confidence. Take care for now.

- Walt Eger's Service Center
5

Great and fast service with very kind staff

Jack - Thank you for the ⭐️⭐️⭐️⭐️⭐️ review. Great way for us to start the New Year! Take care for now.

- Walt Eger's Service Center
3

The first time I dropped off my car it was great. The car was fixed in a timely manner and the price was fair. I never met anyone as I dropped off and picked up when they were closed The next time I had a problem, with a check engine light, I called them. I was dismayed to be told that there would be a $195.00 diagnostic fee on top of any repairs needed. Very sad because I thought I had discovered a place that can be trusted to do good work at reasonable prices. That fee is out of my range, unfortunately. Everyone I spoke to was helpful and polite.

Hi Lola. I am sorry it didn't work out for a second visit. I am the owner and am happy to speak with customers. As we discussed, the shop invests substantial money into the latest diagnostic equipment so we can solve customer issues. When you described the issues to our Service Advisor, he believed a fair amount of diagnostic time would be needed. So he quoted you accordingly to be upfront. We do not want customers to have surprises where we charge for something that has not been agreed upon. We did not see your vehicle the second time, but would be happy to assist in the future if you want to give us another try. Thank you - Bruce Spencer, Owner

- Walt Eger's Service Center