Severn Auto Repair

5

I’ve had my Honda to Walt Eger’s many times for maintenance and various repairs. I’ve always found them to be fair and reliable. The office staff are friendly, helpful, and knowledgeable. I’ve always been happy with their service, and will continue working with them in the future.

Hi Toni - We love working on your Honda and truly appreciate such a nice review. Thank you for trusting us to keep you safe and on the road. Give us a shout next time we may be of service. Thanks again!

- Walt Eger's Service Center
5

Best shop in this area

Andres --- THANK YOU. Glad we could help with your Hyundai Genesis and we appreciate not only the review, but more importantly, your TRUST in us. Hope you have a great weekend!

- Walt Eger's Service Center
5

While on vacation we ran into an issue. We were hauling our 5th wheel and our brakes started grinding. It was a Saturday and everything was closed. I scheduled an appointment on line for Monday morning. We took in our truck for brakes and rotors. They let us use a car for the day for no charge. We had it back by the end of the day and we're able to continue with our trip. Thank you to all of you who helped us out that day!!! Don & Dawn Allemon

Hi Allemon family - Thanks for coming in...sorry it was on your vacation. Hopefully the loaner helped gain a lost day. Safe travels and hope the rest of your vacation was uneventful! Take care - Bruce Spencer, Owner

- Walt Eger's Service Center
5

Had my car towed in to Walt's service center on a Wednesday and had it back the next day, thinking it wouldn't be ready till after the memorial day weekend. They replaced the alternator and repaired a wire harness very quickly. Exceptional service by all.......it was my first time there and will be the place I go to for now on.

KV, Thank you so much. Glad we could get you in good shape for the long weekend! While this was just your first visit, it is nice to know we have a chance to earn your family's business for years to come. Next time you are in, please ask for me...Bruce Spencer, Owner. Our team is empowered to take great care of you, but I always like to shake a hand and say hello. Take care and enjoy your summer!

- Walt Eger's Service Center
5

Great service again with walt Egers team. They only preform needed Service but also give you a heads up on the services you may need the next visit.

Hi Tom, Thank you for such a nice review. You have been (and continue to be) a great customer. Hopefully we have you in great shape for a fun summer! We are here when you need us next. Take care for now.

- Walt Eger's Service Center
5

I just went here for a tune up. Their shuttle service is incredibly convenient, the customer service is great, and prices are reasonable!

d d - Thank you for the great review. Looks like we did a trip check and tune up (if I looked you up correctly by your initials!) Glad we could get you ready… and hope you’re going somewhere fun with people you love! 👍❤️🚙🚙🚙

- Walt Eger's Service Center
5

I had taken my vehicle to them for some preventive maintenance work which included replacing my water pump. 3 months later I noticed a drip coming from the engine. Walt Egers immediately diagnosed the issue and replaced the pump completely free of charge as it was a warranty issue. Honest mechanics.

Hi Jason - Thanks for the shout out on us honoring our warranty. We stand behind our work, period. People count on us for safety and peace of mind. Our whole model is based on trust. If the issue is with a part or something we did, no questions asked...we take care of it. Hope you have a great long Memorial Day weekend. Take care.

- Walt Eger's Service Center
5

I have been stationed here at Fort Meade since 2019. I met the folks at Walt Eger’s when required to inspect my Ram 3500 for registration requirements for MD. The service was outstanding. I have not had any problems with my truck nor had any other mechanical issues until now as I am preparing to retire. We will be driving cross country so I am having Walt Eger’s do all my 100k maintenance. I appreciate the great service from Sam scheduling to Rob calling me for the follow up parts that Jason ordered for me. Bruce Spencer, the owner, is very interested in providing superior services. Bruce personally drove me home once. Otto was my mechanic who did a great job with my services. I highly recommend Otto for diesel work. Jason has the connections to get parts which are more difficult to get and was very efficient have my power steering hose on hand and ready for installation a few days later. Some folks may want to complain about problems with prices however, they will find in most cases, they get what you pay for. You simply will not get the best services for the cheapest prices. I have not, nor will I take my truck anyplace else for service. Bruce and Walt Eger’s team may not be perfect but they are the very best within 100 miles of Fort Meade, MD. Tell them Tony, the retired Marine Corps Master Gunnery Sergeant sent you.

Tony - WOW. Bruce here, thanking you from the whole team for this review and more importantly your years of service to our country. We hope you have a safe trip and enjoy a well deserved retirement! We’ll see you when you get back from your trip. Thanks again. 👍❤️🇺🇸🚙

- Walt Eger's Service Center
5

The team at Walt Eger’s is great. We take our two, soon to be three, vehicles there for maintenance and repairs. I know that when my kid is driving any of our cars she is safe because our car is well maintained and with their 45 point inspection we know of any issues before they become serious. Great job, Bruce and your team!

Thank you Anastassia. We love keeping your family safe and on the road. The team always appreciates it when a long time customer takes time to leave us a review. Thanks again - Bruce and our whole team. 👍❤️🚙🚙🚙

- Walt Eger's Service Center
5

Great communication from the service advisor and quick to get my vehicle repaired.

Hi Paul -Thanks for a nice review. It is great when we can provide service where a first time customer is inclined to write a good review. We appreciate and hope we can be your go to shop for years to come. Thanks again!

- Walt Eger's Service Center