Severn Auto Repair

5

I was on a business trip 3 1/2 hours away from home when I experienced car trouble. I spoke to Rob and explained my situation. He immediately sprung into action sourcing the parts needed to fix my vehicle and get me back on the road. Rob, Bruce and the whole team @ Walt Eger's went above and beyond to help me in a time of crisis. I highly recommend this business to anyone who needs automotive repair. Thanks again team!!!!!!

Russ, Glad we could help. Business travel is tough enough, but car trouble takes the pain level way up! Glad we could assist and get you home on time to enjoy your young family. Stop on by to say hello next time you are down this way. Take care - Bruce, Rob and the team!

- Walt Eger's Service Center
5

I recommend everyone to use Walt Eger Service Center they are wonderful everyone was so nice and helpful. From now on this is where I will be bringing both cars.

Zakiyy, Thank you for the great review. We have lots of families bring all their cars to us and we take great pride servicing every one. Glad we could help and we are here when you need us!

- Walt Eger's Service Center
5

Extremely professional staff and quick service. Empathy was key when we needed to have service completed quicker than quoted, they moved things around and met new deadline. Amazing place!

Hi Jonathon - Great to know we could make your timeframe work! Hopefully it helped you get going to something more fun than auto repair! 😎😂❤️🚙🚙🚙 Take care.

- Walt Eger's Service Center
5

This is THE place to take your car for service. They are honest and great! My family has been going to Walt Eger's for many years. We are always pleased with the service and courtesy shown to us. In the extremely rare case where there may be a question or issue, it is resolved immediately and to our satisfaction. I especially want to thank JASON for his help, knowledge, patience and understanding making it easier for me to file an insurance claim for my Honda CRV. Jason went above and beyond what I could have hoped for and I truly appreciate it. The other workers were also extremely helpful. I am grateful to them all for giving me the help I desperately needed. Thank you so much!

Hi Alice, Thanks for being a long time customer! Jason loves taking care of customers and it looks like he took the extra step on your CRV with the insurance claim. We know you count on us to be the experts so sometimes it's the little things that make the difference. Hope you are enjoying the weekend. Take care.

- Walt Eger's Service Center
5

Hi, As a woman it is hard to find a vehicle sercice center that will listen to you. Often I am met with dehumanizing conversations because I am a woman. However, I just want to say that Walt Egers Service center treated me well. I had an amazing experience here. They are the most honest, transparent, and friendly service center. I want to thank them for being geniune, kind, helpful, polite and experienced people. They now have a new customer for life. I WILL NOT TAKE MY VEHICLE ANYWHERE ELSE. Thank you all so much. Your newest customer! Tam Jackson

Tam - Thank you so much. Glad we took good care of you. Our team works hard to give every customer the same transparent trustworthy experience and when we get a great review like this, it tells us we are getting it right. Thank you - Bruce Spencer, Owner.

- Walt Eger's Service Center
5

Been a while since coming to your shop. I had major repairs done few years back. Explorer still running great. Just had oil change that was all. Fast service. Staff friendly. Like I told you before Bruce. When you find the best for get the rest. Jim Gray.

Jim, Thanks so much for the review. Yes, this is Bruce...I respond to ALL reviews. :-) We do our best every day and when our customers give our team great reviews, it just makes us want to take great care of the next customer!!! Now let's get on to some nice spring weather! Take care.

- Walt Eger's Service Center
5

I came in and the place got me out of there super fast. Would highly suggest coming here for auto work!

Noah, Thanks for the five star review. Glad we could turn your Maryland State Inspection around quickly. We are here when you need us for the couple of recommended maintenance items. Have a great weekend.

- Walt Eger's Service Center
5

This was my first time going to Walt's and the service was great! I called to schedule a state inspection and they were able to see me pretty quickly. Dropped off my car and picked it up the same day, so couldn't ask for better turnaround time! Everyone was friendly when I walked in and made it feel very welcoming. Will definitely be going back for any car needs!

Hayley - Thank you so much. Glad your first experience went so well. We look forward to seeing you next time. Take care for now.

- Walt Eger's Service Center
5

Because of Covid and some personal health issues, I had been putting off routine check of fluids in my beloved late husband’s Ford Ranger. When the fuel lines suddenly presented in desperate need of repair, all I could think was to get scheduled at Walt Eger’s. I was given upfront attention and immediately knew the issues would be handled as quickly as possible and with the utmost integrity. I am amazed at how quickly the necessary repairs were made-with original Ford parts coming in from Detroit. 4 business days and the truck is back at my place-fluids flushed and replaced as needed and the fuel line is as good as new! This is peace of mind you don’t get everywhere.

Hi Becky, Sorry I missed you (Bruce here). Thanks for such a nice review, especially the remarks for Mark and Jason in the additional comments. Glad we can give you peace of mind and hopefully your health is as good as your Ranger. :-) We are here when you need us. Take care.

- Walt Eger's Service Center
5

I have been bringing my cars & vans to Walt’s ever since they were at the old North Linthicum location. (Probably longer than the current staff was born! 😂😂!) I cannot say how great they are! Bruce is following right in Walt’s footsteps for being honest and standing by they work! BTW: one of my past vans had over 265,000 miles on it when I donated it to charity and my current van has 118,000 miles on it! Every mile was serviced by Walt’s ! Do I like them? Yes, I guess you can say that!!!

Wow, John! Thank you so much for this fantastic review. So glad we've been your shop of choice for so many years. We're happy to have you as a loyal long-time customer and we'll keep working hard to keep you around.

- Walt Eger's Service Center