Severn Auto Repair

5

I would not trust my car to anyone but walt Eger. They have serviced my car for several years now and they are dependable, honest, and know their stuff. I would highly recommend them to anyone

Betty May - We LOVE having you as our customer. Thank you for trusting us all these years. Our whole team (and our families) appreciate customers like you. Have a great day!

- Walt Eger's Service Center
5

Thank you for the ⭐️⭐️⭐️⭐️⭐️ Kristina. We look forward to seeing you next time!

- Walt Eger's Service Center
5

Good work, BEST customer service I've experienced in decades!!!!

Dennis - Thank you. We ❤️ having you as our customer! Glad it feels like it to you. 😀🚙🚙🚙

- Walt Eger's Service Center
5

I have a 2018 Lincoln Continental Reserve and needed an Engine Oil and Filter change. Thought about going to a Lincoln Dealer but remembered Walt Eger's from past experience!! Man I was so glad I went to Walt Eger's!! Walt Eger's is a very PROFESSIONAL establishment, and they know what they are doing! An associate even took me home while my car was being worked on. When I found out my car was ready, I went back to pick up my car and found all the work was done VERY WELL and my car was left VERY CLEAN just like I had it!! I am so amazed at my experience with Walt Eger's!! I will MOST DEFINTELY return for any Maintenance or car issues I may have in the future!!!! I am hoping I will NEVER have to go to the Lincoln Dealership...........because I do here of some nightmares with the dealers!! You can ABSOLUTELY trust Walt Eger's business!!!!!!!! THANKS Walt Eger's!!!!!!!!!!! DO NOT GO ANYWHERE ELSE BUT WALT EGER's!!!!!!!!!!!!!

Hi Robert, As the owner, if I didn't know better, I would think we wrote our own review! You are too kind. So glad you made us your choice AND took the time to write a glowing review. Thank you and all the best in the new year. Take care for now - Bruce Spencer, Owner

- Walt Eger's Service Center
5

After arriving from the West Coast back to BWI we discovered a flat tire. Even with the "balloon" spare, we would not be able to get home (over an hour away) and would require service. Walt Eger's was recommended, and we stopped in to have the necessary work completed. Even though they were extremely busy that morning, the service writer at the front desk made the extra effort to get us taken care of and we would be on our way long before we anticipated. What started out as a very challenging morning quickly turned into a pleasant surprise and relief due to the graciousness and genuine concern of the staff. I highly recommend this Service Center. Thanks again!

Chris - Thanks for such a nice review. Empathy is one of our values and while you had a small issue, it was a huge pain. So glad we could assist. Stop in next time you are on the western shore! 👍🚙🚙🚙

- Walt Eger's Service Center
5

Best auto mechanic shop around. The owner is the best. Don't need to worry about honesty at this location. Strongly recommend.

Marcus - You’re making this owner blush!! Our whole team appreciates a review like this. It makes everyone want to take great care of the next customer. Thank you!!

- Walt Eger's Service Center
5

Claudio - Thank you for the five star review. We are glad our service was received so well! Happy New Year to your family!

- Walt Eger's Service Center
5

The only shop I trust in this area. Take care of me every time and are honest, efficient, and great at communication. I can’t recommend their team enough!

Jason - Thank you so much for the great review! We take pride in helping customers make the right decisions for their families...and that takes communication. We truly appreciate your business and recommendation. Take care until next time...............

- Walt Eger's Service Center
5

Great customer service!

Michael - THANK YOU for taking the time to write a nice review. I hope you and your family have a great holiday!

- Walt Eger's Service Center
5

There is no shop I trust more than this. They have serviced both of my vehicles for almost 2 years now. Their estimates are fair, and there’s never any pressure to have them perform any repairs not completely necessary. I love the update emails with the photos of the inspection, too. I also love the way Mark and Jason treat everyone. None of that fake customer service stuff, just genuine talk about what needs repaired to keep us on the road, and they always make sure it’s done right.

Jimmie - Thank you so much! You made our weekend. 👍❤️ As the owner, it’s nice when key employees are called out for great service. Hope you enjoy your weekend too.

- Walt Eger's Service Center