Severn Auto Repair

I have been stationed here at Fort Meade since 2019. I met the folks at Walt Eger’s when required to inspect my Ram 3500 for registration requirements for MD. The service was outstanding. I have not had any problems with my truck nor had any other mechanical issues until now as I am preparing to retire. We will be driving cross country so I am having Walt Eger’s do all my 100k maintenance. I appreciate the great service from Sam scheduling to Rob calling me for the follow up parts that Jason ordered for me. Bruce Spencer, the owner, is very interested in providing superior services. Bruce personally drove me home once. Otto was my mechanic who did a great job with my services. I highly recommend Otto for diesel work. Jason has the connections to get parts which are more difficult to get and was very efficient have my power steering hose on hand and ready for installation a few days later. Some folks may want to complain about problems with prices however, they will find in most cases, they get what you pay for. You simply will not get the best services for the cheapest prices. I have not, nor will I take my truck anyplace else for service. Bruce and Walt Eger’s team may not be perfect but they are the very best within 100 miles of Fort Meade, MD. Tell them Tony, the retired Marine Corps Master Gunnery Sergeant sent you.

The team at Walt Eger’s is great. We take our two, soon to be three, vehicles there for maintenance and repairs. I know that when my kid is driving any of our cars she is safe because our car is well maintained and with their 45 point inspection we know of any issues before they become serious. Great job, Bruce and your team!

Great communication from the service advisor and quick to get my vehicle repaired.

I was on a business trip 3 1/2 hours away from home when I experienced car trouble. I spoke to Rob and explained my situation. He immediately sprung into action sourcing the parts needed to fix my vehicle and get me back on the road. Rob, Bruce and the whole team @ Walt Eger's went above and beyond to help me in a time of crisis. I highly recommend this business to anyone who needs automotive repair. Thanks again team!!!!!!

I recommend everyone to use Walt Eger Service Center they are wonderful everyone was so nice and helpful. From now on this is where I will be bringing both cars.

Extremely professional staff and quick service. Empathy was key when we needed to have service completed quicker than quoted, they moved things around and met new deadline. Amazing place!

This is THE place to take your car for service. They are honest and great! My family has been going to Walt Eger's for many years. We are always pleased with the service and courtesy shown to us. In the extremely rare case where there may be a question or issue, it is resolved immediately and to our satisfaction. I especially want to thank JASON for his help, knowledge, patience and understanding making it easier for me to file an insurance claim for my Honda CRV. Jason went above and beyond what I could have hoped for and I truly appreciate it. The other workers were also extremely helpful. I am grateful to them all for giving me the help I desperately needed. Thank you so much!

Hi, As a woman it is hard to find a vehicle sercice center that will listen to you. Often I am met with dehumanizing conversations because I am a woman. However, I just want to say that Walt Egers Service center treated me well. I had an amazing experience here. They are the most honest, transparent, and friendly service center. I want to thank them for being geniune, kind, helpful, polite and experienced people. They now have a new customer for life. I WILL NOT TAKE MY VEHICLE ANYWHERE ELSE. Thank you all so much. Your newest customer! Tam Jackson

Been a while since coming to your shop. I had major repairs done few years back. Explorer still running great. Just had oil change that was all. Fast service. Staff friendly. Like I told you before Bruce. When you find the best for get the rest. Jim Gray.

I came in and the place got me out of there super fast. Would highly suggest coming here for auto work!