I really wanted to give these guys a 5/5 but there was some miscommunication (partly on my end) and I should have done more research. I feel as though I was overcharged for front brake pads and rotors...so my total bill came out to being a lot higher than anticipated and there was still things that needed to be worked on, which I thought was going to be included in the price. However, it was not. I am sure the work they did is great, I am not arguing that, I just should have clarified all they were going to be doing before I went ahead with it, because now I am having to go get more stuff done that I thought was going to be included. Just do your research on multiple places. Times are tough this year, so it's deff worth it to get more than one or two estimates.
Hi Hannah - Thank you for the review. You can be assured that we stand behind our work with a three year, 36k mile warranty. We use high quality parts and are not the least expensive for sure. As the owner, I wanted to understand your situation and it appears we are recommending a battery and a couple of filters in addition to the work already performed. If there is a way to keep you and try to earn the extra stars on another visit, I promise we will try. Thank you.
- Walt Eger's Service Center