Provided state inspection, friendly and professional and appreciated the free shuttle service and updated communication regarding progress. I was not thrilled to pay $37 to place a $2 bulb, but I don't ever expect the cost of car repairs to be favorable. My only concern is that everyone needs to be wearing a mask properly when interacting with the public. When I kept my distant to pay and get my keys, I pointed out the man helping me wasn't wearing a mask, nor had one handy, he just said, " I know." I still give 4 stars for overall friendliness and providing the inspection service I requested.
Janet - Thank you for the feedback on our service and on our COVID protocol re the mask. As the owner, I will address this with our team. Everyone has masks provided. SAFETY first for customers and employees and their families. Your comments are appreciated and will be addressed.
- Walt Eger's Service Center