Please to all Consumers What are in search for a decent good price Car repair shop. Carefully check around first,before bringing your Car to Walt eger. Yes they are courteous But rip you off with your money. By overcharging for Repairs. And fixing things without consulting with you prior So you end up with a big bill. Not very professional. Had to bring my car back the first time While they had installed a faulty refurbished part. Another time after paying $2500 for some of the work which was not discussed prior the repair. 4 weeks later I had to bring it back again. Just to get ripped off again. Now I 've found myself a better and smaller Repair shop without the bells and whistles. And I have to say they are fantastic and don't charge a fortune for your car. Unless you like overpaying Good luck
Ms Dandy - This is Bruce Spencer, owner of Walt Eger's. I find your review very unfair. I have reviewed all of your work orders with us and have spoken with our Service Manager about your vehicle. We have never performed work without your consent and have not used refurbished parts. On the large ticket you reference for your 2006 Jetta, we performed the following work: front and rear brakes, a vacuum pump, replaced all spark plugs, replaced ignition coil #3 and installed a coolant reserve tank. All of the above were new parts. In your subsequent visit, we had to replace coil #4 (nothing to do with coil #3 so we did charge for this work). You are correct that we are not the cheapest. But we stand behind our work with a three year, 36k mile warranty. I am sorry we did not have a loaner for you yesterday and your experience with us was not to your satisfaction. I am happy to discuss this further at your convenience at (410) 519-8445.
- Walt Eger's Service Center