Severn Auto Repair

494 reviews
1450 Grimm Rd, Severn, MD 21144
(410) 514-3303
Mon - Fri: 8:00 AM - 6:00 PM
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1

I had an inspection done on my vehicle and was grossly overcharged for simple repairs. I was also lied to about the condition of my oil pan ( just needed a new drain plug) they tried to run me $500 for that alone when it costs less than $200. This place is being mismanaged so please if you have a family mechanic go there before you enter this Rip off!!!!!

Good morning ReekObama. IF you are a customer and IF we did not treat you well, please call the shop and ask for my cell so we can discuss. As the owner, I struggle with a review like this because I cannot find you in our system under ReekObama. Also, I see you have left only one review so most likely an account was created just for this one. We work hard for every customer and if there is an issue, I would like to have a chance to resolve it. Please call if you are a customer. Bruce Spencer, Owner (410) 519-8445 or [email protected] Thanks

- Walt Eger's Service Center
5

Great job Bruce! Clean shop-Great service-Fair price.

Paul - Thank you. We try hard to keep the shop clean and to provide a personal "old school" touch. People are very busy nowadays so we appreciate you taking the time to leave us a review. :-)

- Walt Eger's Service Center
5

My overall experience (first and second visits) were top notch. The repairs for my BMW were done quickly and at a reasonable price. I couldn't be more happy with the customer service and quality of work. They saved me a trip to my mechanic in VA and now have a new local customer.

Mary - Thank you for such a nice review. We are excited to have you as a new customer and will do all we can to keep you safe and on the road in your BMW. Welcome to "the Walt Eger family"! :-)

- Walt Eger's Service Center
5

Md State Inspection. Very friendly and professional. Serpentine belt and power steering belt due to age of car.

Hi Connie - Thank you for such a nice review. I am glad you had such a nice first visit and look forward to servicing your vehicle for years to come. Have a great day.

- Walt Eger's Service Center
5

Matthew - ⭐️⭐️⭐️⭐️⭐️ always welcomed. Thank you.

- Walt Eger's Service Center
5

Wonderful experience from start to finish. Scheduling was easy and flexible. Service was fast and efficient. The owner himself shuttled me to and from my place of residence because I needed to leave my vehicle for overnight service. Never was any business so ready to accommodate and provide me with the information needed to streamline my recent move to the state. Will be back for future service.

Beth - Welcome to Maryland. Driving the shuttle is the best part of my job...getting to know customers and having a laugh or two! Thank you for the great review and we will do all we can to keep you safe on our Maryland roads. Take care for now.

- Walt Eger's Service Center
5

I have seen the commercials for Walt Eger's for years and finally decided to try them for maintenance on my 2006 Tundra. What a GREAT experience. Fast, easy check-in, great update with pictures of all the service performed sent to me via the web. Great pricing. This is where I'll be getting ALL my service from now on. Nice to do business with a local garage.

Ross - Thanks for coming to see us. WOW, what a nice review. We promise to give you our best on each visit and will help keep that 06 Tundra going........... See you next time.

- Walt Eger's Service Center
5

Your people do a great job. I especially like the detailed and photographic evidence of problems that need fixing. Keep up the good work. Chris Ohmes

Chris - Thank you for being a great customer and for the digital inspection (photo evidence) feedback. Sharing pics with customers of the things we are proposing seems to really help explain the issues while building trust...even with long time customers like you. Again, THANK YOU.

- Walt Eger's Service Center
5

Walt's is always great! They checked everything for the 48, 000 check-up, did what was needed. Checked the tires, said I might need new ones next time. Didn't do more than what was needed. Shuttled me home and picked me up when done. Everyone so helpful!

Ms. Schroeder - Thank you. It is especially nice when long time customers take a moment to sing our praises. I enjoyed our shuttle ride and the conversations we always have. Also, thank you for the donuts...we put them to good use. ;-)

- Walt Eger's Service Center
1

Haven't been able to get service

Hi Michael - I don't show you as a current customer or I would have called you directly to discuss. I am not sure what happened, but we can get you in any day this week for service. You may book online through our website and we will get right back to confirm. Also, feel free to call us M-F between 8:00 and 6:00 at (410) 519-8445. We offer a free shuttle to or from home/work and if you need an after hours drop, we have a 24/7 dropbox for your convenience. If you would like to speak with me directly, just call the shop. They will give you my cell if I am not here at the time because I drive the shuttle a fair amount. Thanks - Bruce Spencer, Owner

- Walt Eger's Service Center
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1450 Grimm Rd Severn, MD 21144 (410) 519-8445
Walt Eger's Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Walt Eger's Service Center (410) 519-8445 if you have any issues in accessing any area of our website.