5

The technicians are fast and very knowledgeable about cars. I walked in and had a service completed and was back on the road in less than two hours.

Zachary - Thank you for giving us a shout out. I am glad we were able to get you in and out quickly. After all, time is valuable these days!

- Walt Eger's Service Center
5

Great place to have your car maintained!

Cheryl - thanks for the great review. We love having you as a customer/friend of our business!

- Walt Eger's Service Center
5

The friendliest people in the industry. They treat you like family.

David - from our “family” to yours, that is the highest of complements. Thank you!

- Walt Eger's Service Center
4

I am updating my review. Bruce reached out to help make things right. While I am still disappointed in the original service I am happy with the resolution. I am glad to have spoken with Bruce and Mike to get things worked out. Thank you again and see you next time!!!

David - Thanks for revising your review and most importantly, giving us a chance to make your vehicle right. Mike and I (and the whole team) continue to uphold the customer values Walt lived for 30+ years. We look forward to continuing with you as a customer. Thanks again.

- Walt Eger's Service Center
5

I've been taking all 3 of our family vehicles to Walt Eger's for several years now and recently had a significant problem with a particular job that had not been completely properly by a mechanic at Walt Eger's. It was a very significant and expensive problem and at first my confidence was shaken and I thought about abandoning Walt Eger's. But due to the high cost of the repair I decided to explain the situation to the management and see what response I got. In the end I could not have asked for a better response. Even though the job was very difficult and expensive, Mike at the front desk fully understood my situation and had the entire repair completed at no cost to me. This made everything 100% right in my mind, and I plan to continue to take my cars to Walt Eger's for as long as I live in the area. No company is perfect and everyone makes mistakes, but after this mistake was discovered it was handled flawlessly.

Doug - Thanks for the feedback and understanding that not everything is perfect. Our technician made an error so Mike made it right for you. The cost of the expense is secondary. We take great pride in our quality and do not run from a mistake. Glad you are sticking with us!!

- Walt Eger's Service Center
1

Bailey - I do not show anyone with the last name Jack in our system. As always with reviews of this nature, I offer to speak with you directly. Bruce Spencer - Owner - (410) 519-8445. If your vehicle is under another name and we have not provided good service, I would like to know how we can improve. Thank you.

- Walt Eger's Service Center
5

Amazing CUSTOMER SERVICE, always do a good job on my car.

Good morning Ciara - Thank you for this review! We share EVERY review with our employees and it keeps them motivated for the next customer too. Have a nice weekend...

- Walt Eger's Service Center
5

Great people

Chris - Thanks for the ⭐️⭐️⭐️⭐️⭐️ Our team really appreciates the recognition!

- Walt Eger's Service Center
5

No place better to bring your car. They fix what is needed and requested. Honesty is everything and they put your mind at ease.

Thank you James! We love taking care of your family’s vehicles. Your ⭐️⭐️⭐️⭐️⭐️ is much appreciated! 👍🚙

- Walt Eger's Service Center
5

These guys are great. We had a problem with the alarm system going off for no reason any time day or night. They found and fixed the problem in very little time. Price was very reasonably and well received. Personal very pleasant and friendly and make you feel welcome.

Ed - Thank you for such a nice review. We are happy we could solve your issue...nothing like a car alarm going off in the middle of the night. :-) Take care!

- Walt Eger's Service Center