Severn Auto Repair

5

I rarely write reviews but had to share my experience. I use to take my car to the Ford Dealership in Glen Burnie. After a horrible experience I refused to give them my business anymore. I was having an issue with my tires and found Walt Egers on Google. From the moment I arrived I was greeted with top notch customer service. Each person was so friendly and the whole place had the feel of a small neighborhood shop. They were quick, efficent and prices were reasonable. Who knew this little gem existed in Severn? Truly the best experience I have ever had in an Automotive Service shop. Would highly recommend them for your car repair needs.

Stacy - Thank you for an outstanding review. As the owner, sharing reviews like yours just energizes the team more. It’s always nice to be recognized. We look forward to seeing you next time.

- Walt Eger's Service Center
5

David - Great to see you and always enjoy the shuttle rides! Good luck with the busy holiday season at work. Take care and we will see you next time.

- Walt Eger's Service Center
5

Even though we had a particularly difficult and potentially expensive problem with our car, the garage worked with us to find the problem and provide the best and cheapest solution, even though that meant we had to take our car to the dealership. This meant Walt Eger ordered parts, fitted them, and were willing to take them off and send them back so we didn’t have to pay for them. John was a fantastic customer service associate, and extremely patient even when I was upset that my car was three years old and needed engine work. If we need future work, we would definitely go here!

Mr. Stewart - THANK YOU for the review and understanding. I will share this with John and the team. We were surprised as well with our findings on a three year old vehicle --- we will not mention the brand. ;-) Good luck at the dealership and we look forward to seeing you when we may be of service. Take care for now.

- Walt Eger's Service Center
5

you will NOT find better service in Odenton. excellent customer service, detailed and knowledgeable mechanics and reasonable prices. Highly recommend.

Hi Karen - You made my Sunday morning...waking to such a nice review. Thank you for the ⭐️⭐️⭐️⭐️⭐️!

- Walt Eger's Service Center
5

Professional and polite

Hi Dave - Thank you for the five star review and we appreciate the professional shout out for the team. Take care for now.

- Walt Eger's Service Center
5

Andrew - Thank you for the five star review. We are happy to have met your expectations! Have a great day.

- Walt Eger's Service Center
5

These men are fantastic! They have welcomed us to town, accommodated our immediate need, provided a ride home, given advice, answered numerous questions and generally provided excellent customer service, even recommended a place for dinner.

Hi Kim - Welcome to Severn. I loved hearing about your service in China during our shuttle ride. Moving to a new area and finding a trustworthy shop can weigh on folks. Thank you for this review because it let's us know we helped ease the transition just a little. Again, welcome to Maryland!

- Walt Eger's Service Center
5

Very professional and price reasonable salon. The staff is very welcoming the experience here was great.

Hi Mr. Cole - As much as we love five star reviews, we want to earn them. :-) I am guessing you meant this for a salon of some type? If you need car repair or maintenance, we would love to have you. Glad your salon experience went well. All the best...

- Walt Eger's Service Center
4

Good group of guys Fast work & will drop u off after u leave your car with them.

Hi Mr. Gardner - We are glad you trusted your Ford Focus to us as a first-time customer. Thank you for taking the time to leave a review. Glad our free shuttle worked for you as well. Hope to see you for future service. Take care.

- Walt Eger's Service Center
5

I own older chevy had several small problems took care of all my problems.First time using them wont be the last.Very nice people.

Tony - Thank you and WELCOME to the Walt Eger "family" of customers. Our goal is to have you as a customer for life and we are glad your first visit went well. Have a great day.

- Walt Eger's Service Center