Severn Auto Repair

5

5

I brought my car in for a trip check and it was completed within the time frame that was scheduled. I also enjoyed speaking with you yesterday.

Stu - I always enjoy our sports and “life” chats. Hope the trip goes well and glad your vehicle is safe. See you soon!

- Walt Eger's Service Center
5

Over the years I’ve taken my 1998 c230 Mercedes to Walt Eger’s service center. The guys always provide me with a report of my needs based on safety and drive ability and then I’m able to prioritize what should be done now and what can wait till a future visit . Bruce is always accessible for the clients and very friendly and honest ! I totally trust Bruce and his staff to keep me on the road and confident that my car is safe and my ride comfortable! Thanks again guys Frank Donohue

Frank - Thank you! It was great spending some time with you in the waiting room for a few minutes on Friday. Have a great weekend and good luck to “our” Ravens!

- Walt Eger's Service Center
5

I rarely write reviews but had to share my experience. I use to take my car to the Ford Dealership in Glen Burnie. After a horrible experience I refused to give them my business anymore. I was having an issue with my tires and found Walt Egers on Google. From the moment I arrived I was greeted with top notch customer service. Each person was so friendly and the whole place had the feel of a small neighborhood shop. They were quick, efficent and prices were reasonable. Who knew this little gem existed in Severn? Truly the best experience I have ever had in an Automotive Service shop. Would highly recommend them for your car repair needs.

Stacy - Thank you for an outstanding review. As the owner, sharing reviews like yours just energizes the team more. It’s always nice to be recognized. We look forward to seeing you next time.

- Walt Eger's Service Center
5

David - Great to see you and always enjoy the shuttle rides! Good luck with the busy holiday season at work. Take care and we will see you next time.

- Walt Eger's Service Center
5

Even though we had a particularly difficult and potentially expensive problem with our car, the garage worked with us to find the problem and provide the best and cheapest solution, even though that meant we had to take our car to the dealership. This meant Walt Eger ordered parts, fitted them, and were willing to take them off and send them back so we didn’t have to pay for them. John was a fantastic customer service associate, and extremely patient even when I was upset that my car was three years old and needed engine work. If we need future work, we would definitely go here!

Mr. Stewart - THANK YOU for the review and understanding. I will share this with John and the team. We were surprised as well with our findings on a three year old vehicle --- we will not mention the brand. ;-) Good luck at the dealership and we look forward to seeing you when we may be of service. Take care for now.

- Walt Eger's Service Center
5

you will NOT find better service in Odenton. excellent customer service, detailed and knowledgeable mechanics and reasonable prices. Highly recommend.

Hi Karen - You made my Sunday morning...waking to such a nice review. Thank you for the ⭐️⭐️⭐️⭐️⭐️!

- Walt Eger's Service Center
5

Professional and polite

Hi Dave - Thank you for the five star review and we appreciate the professional shout out for the team. Take care for now.

- Walt Eger's Service Center
5

Andrew - Thank you for the five star review. We are happy to have met your expectations! Have a great day.

- Walt Eger's Service Center
5

These men are fantastic! They have welcomed us to town, accommodated our immediate need, provided a ride home, given advice, answered numerous questions and generally provided excellent customer service, even recommended a place for dinner.

Hi Kim - Welcome to Severn. I loved hearing about your service in China during our shuttle ride. Moving to a new area and finding a trustworthy shop can weigh on folks. Thank you for this review because it let's us know we helped ease the transition just a little. Again, welcome to Maryland!

- Walt Eger's Service Center