Severn Auto Repair

480 reviews
1450 Grimm Rd, Severn, MD 21144
(410) 514-3303
Mon - Fri: 8:00 AM - 6:00 PM
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5

There was a little mishap as there often is with life, but they get the full 5 stars for taking care of it properly. Plus, and maybe most importantly, they didn't try to say something that was simple to fix was something more than it was - air conditioning needed to be recharged (less expensive), and they didn't try and lie and say it was the air compressor (much more expensive). I would def recommend them.

Dear Stooxoots :-) - Thank you for the great review. We would rather start with the "smaller" issue (AC evap and re-charge in your case) and test it to make sure the larger more expensive issue (compressor) is not needed. We just want to prove it out for you before you spend $$$ unnecessarily. We need to make money too, but not at the expense of being honest. Have a nice weekend.

- Walt Eger's Service Center
5

I had a great experience here. Very friendly team the moment I walked in the door. Gave me honest answers and advice about my Elantra. And free shuttle service! Definitely would recommend.

Matt - Thanks for the great review. Glad the shuttle helped too. As the owner, it makes us all feel good about your experience, especially as a first time customer. Enjoy your weekend.

- Walt Eger's Service Center
5

Thank you for the ⭐️⭐️⭐️⭐️⭐️ Sandi. Welcome to MD and glad we could get you MSI done quickly for you. Good luck with school. 👍

- Walt Eger's Service Center
5

Amazing service!! Will take my van there from now on!! Hard to find an honest and trustworthy place to take your car to be fixed.

Sandy - Thank you for such a nice review. We look forward to servicing your vehicles for many years. 👍🚙❤️

- Walt Eger's Service Center
1

I really liked it because the food was good and the service was nice. Next year I might go there for vacation.

Hi Avian - I am glad you liked the food and are considering us for vacation, but WE FIX CARS AT WALT EGER'S SERVICE CENTER...and trust us, you do NOT want us to cook for you! :-) We hope your vacation plans work out.........

- Walt Eger's Service Center
5

My truck had overheated 2 days ago and after trying self-diagnose & fix, I ended calling Walt Egers & they were excellent! Having been a relatively "new" client (year & a half, with a troublesome Lincoln), I knew I would be taken care of and I wasn't disappointed. JD, the shop's manger, was great, very helpful & went above and beyond. Plus, he had my truck ready the same day!! A big Thank You to JD & the guys at Walt Egers! Thanks to you too, Bruce! Keep up the good work!!

Greg - Wow. Thanks for the great review. I will share it with JD. Feedback like this just makes us ALL want to take great care of the next customer. Have a nice weekend - Bruce

- Walt Eger's Service Center
4

Hi Deborah - Thanks for taking the time to leave us a review. We will work hard to pick up a fifth star on your next visit. Take care.

- Walt Eger's Service Center
5

Walt Eger’s Service Center is a very trustworthy place to get your vehicles serviced and repaired.

Brenda - Thank you for the great review. We love working on your Toyota Tacoma and look forward to seeing you next time. Take care for now.....

- Walt Eger's Service Center
1

Terrible!!!!!! Left my truck there for inspection. 20 days later never completed. Could not even get someone to get me a complete price for the inspection and repairs needed.

Fred - You have my sincerest apologies. We blew this one. After inspecting your vehicle, there was substantial work needed. We have been down two technicians (one left to join the army and I had to make a change with another one for poor attitude). We have two very good replacements starting this week. We never hire someone hoping they can do the quality of work we require. We make sure they meet our standards. So your vehicle was pushed back. Again, you have my apologies and wish we could have done better for you. Bruce Spencer - Owner

- Walt Eger's Service Center
5

Phenomenal service. These folks definitely know what they're doing and never try to get you to do unnecessary repairs. Honest mechanics with a wealth of knowledge

Lyonel - Thank you! We work hard never to break the trust we have with our customers. Your review is really appreciated.

- Walt Eger's Service Center
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1450 Grimm Rd Severn, MD 21144 (410) 519-8445
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