Severn Auto Repair

They used my wheel lock, lost it and I knew it because the guy at the front desk (Mike) claimed there was only two wheel locks on my car. So I said okay, so why would there only be two? And they said well we have a special tool we use to get wheel locks off.. So I said okay if that's the case then could you put on 4 lug nuts to replace the wheel locks? And they said we have two customers ahead of you. Mind you these are mechanical issues.. all I need is 4 lug nuts. Telling me I would have to wait til much later. Like yeah.. that's real good customer service.

I was buying a vehicle from a private owner and needed an inspection. I found Walt Eger’s and called. From the first phone call to the drop off to the shuttle to the pick up ( service performed by the owner Bruce) and check out - this is a very well run business. The level of professionalism is unmatched as well as competitive pricing. They earn your trust and business. I’m definitely taking my car there again.

Please to all Consumers What are in search for a decent good price Car repair shop. Carefully check around first,before bringing your Car to Walt eger. Yes they are courteous But rip you off with your money. By overcharging for Repairs. And fixing things without consulting with you prior So you end up with a big bill. Not very professional. Had to bring my car back the first time While they had installed a faulty refurbished part. Another time after paying $2500 for some of the work which was not discussed prior the repair. 4 weeks later I had to bring it back again. Just to get ripped off again. Now I 've found myself a better and smaller Repair shop without the bells and whistles. And I have to say they are fantastic and don't charge a fortune for your car. Unless you like overpaying Good luck

Transparent auto repair shop who really care about their customers. Friendly staff, accommodating customer wait area, if needed. Can't wait, they'll provide you a loaner car.😊well managed business. Thanks Eger's Service Center!

Bruce Spencer at Walt Eger's Service Center is phenomenal. I highly recommend them for ALL your vehicle needs. They were able to come to my rescue and get me back on the road quickly, for which I am greatly appreciative. The technicians at Walt Eger's go ABOVE and BEYOND to keep their customers satisfied and On The GO!!

DO NOT TAKE YOUR CAR HERE!!! Mr. Walt is no longer the owner and these new people are dishonest and do not know how to work on cars that good like when Walt was there. We paid them thousands of dollars to fix my mothers truck and when she left it started making loud noises and pulling to left as we drove it. Took it back to them and they told us they don’t know why it’s doing it and they don’t know how to fix it!!??? This is after taking it back 3 times, paying them and mind you it was not doing any of that when we took it to them!!! Do not use these people!! Save your time and money and go to a professional who cares about its customers!!!

Very unhappy.. I was told my vehicle would be done late afternoon next day. That's the only reason I took my vehicle there. I am here from out of town and have a heart condition so getting my vehicle back asap was important seeing as how it was being used for work purposes. I was told extra things were wrong that werent and after arguing with the guy on the phone who basically stated his "dilemma " was more important than me getting home to my medications I was charged almost 500 dollars for basically nothing seeing as how the truck wasnt fixed AND I had to go retrieve the axle so I could tow my vehicle somewhere else that was open on weekends. Highly suggest not going here and will be reporting to BBB. Not only did i go through hell with them but paid massively for nothing as well!!!!! Their website says they care about their customers.... guess that's a bold face lie!