Ok, first off I generally do 97% of all of my automotive work in my personal garage at home. When I'm in a bind or short on time Walt has been my place to go. My first experience for them was a test( I do this with every shop), I sent the car in for an inspection knowing the car would not pass because the windshield wipers needed replacement. About 2 hours later they called and said the car was good to go minus needing the wipers replaced; I asked them how much to replace them and was quoted $19. Boom, honest shop good to know. So over the last several years I have had great experiences. Like any pay for service type of deal....get a quote first. Every time when I drop a vehicle off I know within a 10% differential what I will pay upon picking it up. BUT come on people, lets be realistic........cars/trucks have 1000s of moving parts, things break or other issue arise during the process. If you can't except that.... either wake up from the wonderland you live in OR break out that Huffy and start pedaling around. If you drive a German/foreign car to live that stylish look at me life style.....well be prepare to pay for that life style. You know, you have to pay to play. Don't be mad at the man that has to repair it, you choose to buy it to look cool. Like me, I took my Yukon in last month to have a simple fuel pump replacement to correct a emissions code and faulty fuel gauge reading; I would have done it, but I was short on time. Well upon pulling my gas tank......there was another problem, it was the fuel tank itself. I stopped by they me see the tank and that was it. It needed a tank, so that added some extra cost to the estimate, but its not like the shop can make a gas tank lock down anchors rust. They got the tank, finished the job and I paid the bill. I was happy they were happy and all was good. Look don't go in there like a monster because you had a bad day or because you have neglected your car and now it needs major work. I've dealt with some customers like the ones that leave the 1 or 2 stars or scream "Stay away" we know who you are and the type of person you are.
Thank you for your review and trusting our ASE Certified technicians with your vehicles. We work hard every day to earn that trust and it is nice when it is noticed! We pride ourselves on providing the BEST quality and great value to customers!
- Walt Eger's Service Center