Severn Auto Repair

5

I brought my car into them after it had overheated. I was having coolant issues for some time. After they did their diagnostics they (and I) came to the conclusion that doing any work or replacing the engine altogether might not be a feasible long term solution to my problem. By making this decision, they saved me upwards of $10,000. I greatly appreciated this honesty. Any other mechanic might have just let my car to continue to be a money pit. They charged me reasonably for the initial tow and for the diagnostics and sent me on my way. Thank you Walt Eger's for your honesty and customer loyalty. I would (and will) recommend them to friends and family.

Thank you Chip. We really appreciate a review like this, especially when the final outcome can be frustrating. Good luck with your move. 👍🚙

- Walt Eger's Service Center
5

I am so glad I found this place, thanks to a coworkers recommendation. I was impressed that they had photos of everything that was wrong with my car, this proved to me that they are thorough and honest. John and JD are very helpful and explained things to where I could understand. They gave me a printout of the cost for repairs - no hidden pricing. I trust them and will keep coming back. Thank for wonderful customer service!

Crystal - Thank you so much. I will share your kind words with JD and John. See you next time. ❤️❤️ that a current customer referred you.

- Walt Eger's Service Center
5

Hi Wanda. We take all the FIVE-STAR reviews we can get! :-) Thank you for taking the time to leave it. Take care for now.

- Walt Eger's Service Center
5

Paul - We have been working on your family's cars for a long time and we value your relationship. When long standing customers take time to give us five stars, it makes our employees proud. Thank you!

- Walt Eger's Service Center
5

I was in need of a quick windshield replacement and I called they were able to get me in the next day! Service was fast and everyone was very friendly while I waited for my car. I would return if I had any other auto service needs.

Hi Clarissa - Glad we could turn your Nissan Murano around quickly for you! Thanks for taking the time to give us such a nice review. Take care for now.

- Walt Eger's Service Center
5

My family and I take all four of our vehicles here for service. They have done great work consistently and are always courteous and respectful

Jennifer - We love having you and your "family of vehicles" here. Thank you for trusting us. See you next time.

- Walt Eger's Service Center
5

There was a little mishap as there often is with life, but they get the full 5 stars for taking care of it properly. Plus, and maybe most importantly, they didn't try to say something that was simple to fix was something more than it was - air conditioning needed to be recharged (less expensive), and they didn't try and lie and say it was the air compressor (much more expensive). I would def recommend them.

Dear Stooxoots :-) - Thank you for the great review. We would rather start with the "smaller" issue (AC evap and re-charge in your case) and test it to make sure the larger more expensive issue (compressor) is not needed. We just want to prove it out for you before you spend $$$ unnecessarily. We need to make money too, but not at the expense of being honest. Have a nice weekend.

- Walt Eger's Service Center
5

I had a great experience here. Very friendly team the moment I walked in the door. Gave me honest answers and advice about my Elantra. And free shuttle service! Definitely would recommend.

Matt - Thanks for the great review. Glad the shuttle helped too. As the owner, it makes us all feel good about your experience, especially as a first time customer. Enjoy your weekend.

- Walt Eger's Service Center
5

Thank you for the ⭐️⭐️⭐️⭐️⭐️ Sandi. Welcome to MD and glad we could get you MSI done quickly for you. Good luck with school. 👍

- Walt Eger's Service Center
5

Amazing service!! Will take my van there from now on!! Hard to find an honest and trustworthy place to take your car to be fixed.

Sandy - Thank you for such a nice review. We look forward to servicing your vehicles for many years. 👍🚙❤️

- Walt Eger's Service Center